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Coming up on March 11 (Patreon)

Published:
2023-03-10 07:38:20
Imported:
2023-03

Content

I used to think that today's "artificially intelligent" bots are actually pretty dumb, but I've recently changed my mind. On Saturday I want to argue that they partly understand what they do, if not very much of it. 


Comments

Anonymous

I volunteered for the winning team in the last US presidential election. I was on their call/text campaign and we contacted people throughout the US. When texting, multiple people asked me if I was a bot. That was due to a group of pre-arranged pitches. Many were somewhat relieved that 'they' actually had volunteers working for them, and I have great conversations from one group of people we were contacting. In my own experience, I have found that if I frequent the same site it becomes obvious if I am talking to a bot as their initial contact is repetitive. What annoys me are the support/help-desk bots that (in effect) make it impossible to speak to a real person.

Anonymous
>>103867931

Support bots are just as pathetic as Microsoft's Clippy. Yet, the backlash from customers hasn't killed them off in that same way that Clippy got the axe. Why? Amazingly, beating my head against the desk has not helped in understanding why they persist when they are so bad.

Anonymous
>>103867931

They persist because the managers in charge only keep their job when they remain within budget. So they do 'more' with "less". This trend began with the offshoring helpdesk and software developer jobs as offshore help works at a lower pay rate.