Patreon update (Patreon)

Hello Patreon Brains!

First of all, THANK YOU for still being here amid the chaos of the new system Patreon is implementing.

Second, I’ve been listening and talking with you about your concerns and to be honest I’m not happy about the change as well and I don’t know any creator who is. So Edward and I both reached out to Patreon to (kindly) express our and your concerns.

Our contact at Patreon, who is the head of creator care and I have met and hugged personally on multiple occasions, finally got back to us and —

Long story short, Patreon is not making a cash grab, but they know they did a terrible job of communicating why these changes are being made and so she invited us to join a call with them next week to clarify anything their updated FAQ didn’t cover and talk about next steps.

She said Patreon knows they messed up and is actively collecting all of the feedback. She said she can’t promise anything but we’ll be hearing more from Patreon in the coming days and weeks. So they’re listening.

I’ll post more info tomorrow, including a full explanation of what is happening and why as I understand it (there’s a lot of misinformation and guesses flying around, which is what understandably happens when companies don’t communicate changes well).

Thank you all again and if you have any more feedback please feel free to comment. Love you all —

Jess