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Hey there! So, I spoke again with customer support over at Crowdcast, which is the platform I host my lives on, and am passing along what they shared with me to you. If you've been having issues accessing lives and/or replays, they recommend logging out of Crowdcast and then accessing login through a browser (NOT the app) using the "Continue with Patreon" button shown in the attached screenshot. The hope is that once you're logged in this way, your account will remain connected and you can access via browser or app without further issues. You can check out this page for more info, FAQ's, and a quick but helpful video tutorial. I hope this helps!

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Sarah L

I didn't have any issues watching the replay. I watched through a browser and just followed all the links/prompts.

Laur

This is great. Now let’s have another live so we can test it out. 🤣🤣🤣🤣🤣 Thank you Jen for taking care of us. Peace