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Please Check Your Payment Information! (Patreon)

Published:
2016-05-02 03:16:02
Edited:
2016-10-13 06:11:17
Imported:
2021-05

Content

Hey guys!

We have a pretty overwhelming amount of transactions declined for the May release (nearly 20% of pledges), so please check and make sure that your payment information is valid and up to date.  Patreon should re-attempt to process your pledge automatically if you need to update your info.  


If your payment info is valid and for some reason it is still being declined, please let Patreon know.  If all else fails please message me and we'll work something out!


Thanks very much!

- Eromancer 

Comments

Anonymous

I know i had to fix my payment method, but it should've gone through now.

CrocoKyle

Worked fine for me. But I bet it might have something to do with the new chip cards coming out. Just a thought

PaleFlyer

@Kyle Gilbert, I have had a chip card for over a year, and no issues with online at all. It might be that people forgot to update to the new number though.

PaleFlyer

Just checked my payments, I have apparently successfully paid you for April, not sure if that was the lock in post for 0.0.4, or something else. I have one creator so far on May.

Anonymous

I got an email confirmation that mine went through, I think Patreon messed up.

Dorago

My payment went through

Wim

Mine went through according to Patreon :)

Anonymous

Waves for latest build :D *waves* (Yes all paid)

silvarknite

On my end it looks like the payment went through.

Anonymous

Guessing that if Patron says that the payment is completed everything is ok and we just have to wait for Eromancers mail.

Anonymous

My payment went as well, and everything should be OK now.

Anonymous

It says it went through for April, but I updated my payment method anyways, now I'm just waiting on you to charge me~

Jamie C.

Mine says it went through, and completed.

eromancer

Word seems to be that Patreon does not notify users if their payment method has expired. Considering how our releases are spaced apart this seems like a pretty glaring issue. About twenty more pledges completed, but we're still missing over 200, so please check to make sure yours went through! Thanks guys!

Dmitry

Yes, thanks for the head's up! My pledge initially bounced, then was successfully retried.

Anonymous
>>1737904

They did for me though when my payment for Yummytiger didn't go through. (since I hadn't changed my payment option since he started here on patreon.)

KatakiSenpai

Weird mine def went through on my card I see the payment but I didn't get a confirmation email.

Velgarn

I got a declined transactions since i forgot to put money in the paypal. So i've put money today and got a second mail that said everything is ok.

Anonymous

Payment method updated, now all there is to do is wait.

Anonymous

Just updated my payment method (Even though it all looked the same). It appears that payment processed immediately afterwards.

Anonymous

Also found this: <a href="https://patreon.zendesk.com/hc/en-us/articles/209781833-Why-are-payments-declining-" rel="nofollow noopener" target="_blank">https://patreon.zendesk.com/hc/en-us/articles/209781833-Why-are-payments-declining-</a>

Vervalsen

Missed the cutoff by a few hours, so I'm not sure which category I go under. I'd assuming its neither pending or declined. I'd just join the queue for the next release in the near future :)

Anonymous

hello guys i need help i put $10 in but how to download the game? or do i need to wait next mth? help pls XD

Anonymous
>>1768673

If you put your pledge up in time (before May) you will get the current version as soon as it is released. If you pledged after May 1st I'm not sure, sorry. Maybe contact Eromancer in that case?

Anonymous

My pledge for v.04 in April is went good, waiting for the release once is ready hopefully you send the link when the update is ready, best regards