FAQ (Patreon)
Content
Versus X Studio
- "Hey guys where are your web and social networks went"?
- Due to the new Patreon's ToS, we're unable to post links to any site containing material that maybe against their new guidelines. But is pretty easy to find us indeed; just a simple search in google or twitter using something like 'Versus X Studio' as key terms will give you the links (and from one of them; be it twitter, blogger, tumblr or whatever, you'll find the links to everyother site from there).
Patreon & Rewards
- What about the 3 categories the rewards are divided in?
- General: This one is related to general stuff about Patreon and other rewards that affects on all the projects (activity feed, credits, dicord, ...).
- Projects: This one is related to Projects (Access to projects, different release dates, ...).
- Extras: This one is for extra content from the projects (Walkthroughs, Artworks, Artbooks, ...).
- What's the meaning of the [Optional] in some rewards?
This means that to get this reward you have to claim it (ask for it) sending us a message (for credits) or getting a Discord account linked to your patreon account to get access to our private server. In the credits' case, please also add the name/nickname you want to appear as in. In case you don't specify it, your Patreon public username will be used instead.
- "When are you releasing the extras?"
One thing we want to clarify is the extras are no longer synchronized with build releases. This said, extras can be released at any time. Basically when they're done.
- "How much time will be Punished Mai availble for new Patrons?"
Punished Mai is a completed game and as such won't be available as a reward for new Patrons once the next (and hopefully last) version is released. Since that moment it'll be available in shops (links will be provided).
- "I pledged already but didn't receive my reward"
First thing, don't get nervous and don't run away.
This could be caused by some factors:
- 1 - Your pledge isn't processed yet. This is done at every month's beginning. So once your pledge is processed you'll receive your reward in a 24-48 hrs time span.
- 2 - Your pledge got declined. Another cause could be you ran out of money and thus it got declined. Patreon usually informs every user when their pledge got declined. So as soon as that is fixed and the pledge is processed (for this one you don't have to wait until next month) you'll receive your reward in a 24-48 hrs time span.
- 3 - You chose the "No reward" category by mistake. Yeah! this happens, but don't worry it's easy to fix. If something weird happens and you can't fix it don't worry, just contact us and let us know, as long as your pledge as been processed we will send you your reward with no problem.
- 4 - If none of the above is your case then please contact us asap and we'll try to fix it.
- "I pledged and asked for my "credits" reward but i'm not in there yet"
Don't worry, you'll be there as soon as the project receives an update. As soon as the project is updated the Credits list is updated with it.
- The Rewards has increase their prize, What sould i do? (We changed the Rewards long time ago. This is an old and outdated question but we'll leave it here in case there are somone with doubts about it.)
Just calm down and read this:
Finally, we've updated the rewards. As you may notice, the prices has growth a bit but as we said before this only affect to new patrons, as you can see here:
"If you edit the dollar amount (Ex. Change a reward tier from $3 to $5) all patrons that are currently in the reward tier will remain pledging at $3."
Click here for the full article.
And here is a extract of a mail from Patreon staff:
'As for rewards--the best answer here is a bit complicated. When you edit a reward tier, the patrons will remain in that tier. However, any content posted on your feed in the higher reward tier will not be visible by patrons pledging under that amount. For example: you have a $5 reward tier you move to $10--all patrons pledging under $10 will not be able to view any patron posts at the $10 level. However, they'll still remain in your reward tier in the patron manager. '
Also, you don't have to worry about the feed 'thing',cause the private posts are always posted in 'All my Patrons' category and not related to any Pledge.
Projects
- What's all this about Universes , Main and Secondary Types of projects?
- Universe: Every original game is based on an unique universe. This means Punished Mai has its own universe aswell as Bioasshard has it's own too. An Universe put the pillars from where other projects can be created. Being it its mythology, world setting, characters, scenerario, etc.
- Main Project: Every Universe has its Main project. This Main Project is the biggest and complex project pertaining to said Universe. It usually is the project that gives birth to the Universe as is. This project is usually a game.
- Secondary Project Type 1: These are simpler and shorter projects which usually are comics, CG sets, renders, drawings, etc. These are no in any way forced to exist in an Universe.
- Secondary Project Type 2: These are simpler and shorter projects which usually are games, mini-games, or something playable. These are no in any way forced to exist in an Universe.
- "Can an Universe have more than one Main Project?"
No. Or at least not at the same time.
- What's the GOLD Version?
It's the final/complete/total version of the project that may contain some new extras. This extras will be in-game (a new HCG, a new gameplay mode, etc) and/or outside the game (Artwork, music, exclusive content, etc) and depends on the project itself. Ah! GOLD Version it's only for Fox Patrons even on the Free Projects.
- How will the releases of projects work?
- 1 - We release a 'project' for Patrons (the date varies on the tier level).
- 2 - In the case of free 'projects', after releasing a new version or an update to said project for Patrons, a release date will be set for public releasing of the previous version.
There will be an exception to these rules: The first release. For 'marketing' purposes, the first release of every new project will be free for everyone at the same time.
Short projects with only one release are NOT an exception to the rules.
The GOLD versionof any project will only be available to Fox Patrons.
If there is other question/s you'd like to see answered just leave it below in the comments, thanks.