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7th of 8 Posts for Sept: "Economy shipping" sucks, it's so slow.  I'm tempted to ship flat-rate boxes, but they are more expensive.  However, I don't have to pay for the box and i don't have to think so hard and compare all the shipping options making the labor cheaper.  UPS puts it in a truck or it costs a lot.  That doesn't work well when you are on the East Coast.  USPS puts it on an airplane.  We've shipped stuff the day you ordered it (M-F) for a month now but soon I want to extend that to Saturdays and pick the faster shipping and see if that breaks the bank.  Mix that with a convenient price match guarantee system and it should be a no brainer for anyone to buy from our store.

The 25% Patron discount is for helping us break test the store.  The actual supporter system in the store will be done next week and whoever signs up for that gets 20% off for the year they sign up.  I'll go into that more later but I'll let you grab what you want from our MASSIVE DMM, CAMP, Beal and Metolius orders at 25% off... then we'll transition.  

My friends outside the USA, don't worry!  Once we get everything in stock and it doesn't take us 20 minutes to cut 10 feet of 3mm accessory cord, I'll work on shipping internationally again.

Short 1: The abrasion tester is super functional enough.  Going to run some real tests now and tinker with what kind of edges I want to rub things on.  https://youtube.com/shorts/FmcEgiwvQoU?feature=share 

Short 2: Many people thought the accident at Seneca Rock was from the rope getting pinched and creating a really high force on the rope.  This short talks about how the cam doesn't show signs of high force and the ACTUAL rope was tested at super good enough.  It was probably a sharp edge issue? But I don't know. https://youtube.com/shorts/WRrfT3uupCU?feature=share

Remember - www.hownot2.store password "stoke" and discount code "PATRONS" gives you 25% off

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Comments

Anonymous

I was happy with my east coast order via USPS. Not quite Amazon, but faster than backcountry. REI is 50/50, Nevada orders take foorreever but New Jersey is almost next day.

Anonymous

Can't wait until you can ship to Canada 🍁

Anonymous

Same for me, I was quite happy with the shipping speed to the east coast.

howNOTtoHighline

Soon. Most orders went ok, but one customer got 50% tariff because we shipped with UPS normal and they dinged us. We refunded him that but I want to get really good at it and not just because we find a way to fly under the radar. I want to do it sustainably well and we have many flaws to iron out first.