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1) Rewards via email

Maybe many of you already know that. If you don't know, here I am to explain this. It is probably a walltext, but it will be the last time I write to this topic.

In April, I detected a problem with the platform and users reported random blocks to me. Because of that, I created an Excel with all current users, as a backup to avoid such problems. I even made a post about that -> Link 1 .. It was not fair that users who pledge to me, are unfairly randomly blocked and dont have their reward!.. That was the main reason why I started sending Tier 2 and 3 files by email. This was going to be temporary.

BUT, and if it was not enough, since May, and because Patreon's policies are stricter, I had to start sending the reward files by email again. As you know, I used to upload all the content in Patreon ... apparently that was a serious mistake that I didn't know, and that's why this email was sent to some content creators -> Link 2 

I'm a content creator focused on cartoons, although I have usually uploaded only EG xD. and apparently, for this platform, EG's drawings are minor.

This is the reason why I cannot upload the Tier 2/3 drawings or files to Patreon. Many users do not believe me and begin to invent things about the "reason" of why I do this. Usually these users call this: "just excuses", but as I say, it is easy to comment when the true reason is unknown.

2) and the rewards, Charlie!

Because of that, many users hate me. And I will not blame them, I understand and respect them. The fact of not being able to upload the files to Patreon made me have to do something negative. The monthly rewards.

I have been insulted, some users just hate me to death. If they could send a hitman, maybe they would that hehehe. 

Rewards linked to the month mean that when the new users pledge to me, you will receive an email with the 2018 and early 2019 files + the rewards of the month to which the user pledge with me.  What happens with the previous months?  Those files I must be removed due to Patreon's policies, I just explained that. Another reason is that when I send a file to your email, there is a space limitation. That means that when I upload something new, I must delete the previous files. Hey, Gumroad? its an option.

This is an extremely negative point for the new users, and I understand it... all this is explained at the "index" of this Patreon, before users pledge to me. 

This is all my fault, I did not know that Patreon had such strict policies, and I did not know that this platform believed that EG's drawings are minors. It is a mistake that "I am paying".

However,  a deviantart user met a user who has been writing about me for months. He told and sent me some screenshots.. Woow dude, his hatred is too big!. I will not say his name, but I understand that some here will know who I mean. 

All he does is insult me, again and again. Hey, nothing happens! Users are free to hate me too! This person has a great community and I admire him for that! However, his hate comments made more of his users hated me. Apparently, his hatred is because I am using the monthly link rewards. That is, his hatred is for something that does not even directly affect him. This is something I will never understand.

It is obvious that I dont meet his expectations, that is why it would be weird for him to pledge to me here. I mean, if you hate someone to the extent of insulting him (in this case, I am the insulted hehe), why would you support him in the first place? Well, he pledge with me a few days ago. However, I canceled his pledge and I refund his money. All the reasons were explained to his email.

It's true, according to him, I was one of his favorite artists. Thanks for that!! First, I don't consider myself an artist, I'm a content creator who does this for hobby -> Link 2.5 .. He tried to "force me" maybe, to do a discord ... I am not a fan of having multiple accounts (this is explained below).. As I was not interested in a discord for now, he began his hatred, or that is what he makes me understand.

He explained to me that he didn't hate me, but he hated the way I did things. However, as I read the screenshots that sent me the lad, it was clear that he hated me.

Among many things, he explained me that I should make a discord to upload the drawings. But I said no, at least for now, I have no intention of creating a discord right now (I mentioned that I thought of Gumroad). I am not fans of having many accounts. 

All this he commented on in his community, however omitting some things, causing hatred towards me to increase more and more. In fact, one of its users commented that there are more users who do this, and they use Gumroad for new users. Something that I told him in the email, but he didn't mention it -> Link 3 

What can I understand with all this? An irrational hate? I insist, this is a negative point for me, but it is something that I should solve myself, not him for me. And because of that, he and his community hates me :-/ ..  And this is something I dont understand, why he hates me if this negative point affects him nothing. 

He said that I treat my "fans" badly and lie to them .. First of all, I don't think I have fans ... I'm not a very well-known person. Maybe some user liked one of my drawings, that's all. If any of you consider yourself a fan of mine, I am very grateful! I don't know when I have treated the users badly, but if there was something you didn't like about me, my sincerest apologies. 

Do you remember last year's post? -> Link 4 .. That was a serious mistake that I made, and I apologized to those users. I am human and I make mistakes. I'm also going to apologize when I have to apologize.

I lie to you? No. I have never lied to the users. It is for that reason that I have said it many times, you do not have to pledge to me if you dont want to do it ... If I cannot fulfill your expectations, you don't have to support me on Patreon, bros!

When a user sends me a message with any questions, I answer absolutely everything. I have all the messages here, and I could post them, but I think it would be to add more firewood to the fire.

I thank you all for supporting me here. That you have rewards is obvious, but there are users who don't understand that (Although this is another topic).. In thanks to that, and you are my witnesses, when a user wants to see a version of some drawing that I made it (for example, one character in topless), but that version i dont made it or that version isn't included in the RAR file, he / she tell me that and I make it. 

I didn't want to make a topic about this ... we are adults, I think that all this is something "childish", but I think all of you deserve to know what is happening. Hey, I mean, I'm not as well known among the community. 

I thank you all if you have read this far.  This user hates me without even knowing me.. He seems only assumes things but does not know how I do them. So it is easy to comment that, do you know what I mean?

> There are many users who have been here since I started in Patreon. They've seen me make mistakes and they've seen me apologize for those mistakes. I don't know how many mistakes I will make in the future, but from the mistakes I can learn.

And before I forget it, something ironic is that in his rules he says: Be good to others. We don't tolerate bad attitudes and trolls.. However, his insults have not stopped. :-/ 

This is all for now ... today I wanted to continue in the other versions of Adagio, but I will send them on Saturday. I wanted to take my time to explain this for myself.

>> If there is something you think I should change, tell me. I accept the constructive criticisms, but the criticisms of hate and insults, I cannot accept them: - /

Cheers!

Comments

Anonymous

No te preocupes amigo, envidiosos y mentirosos siempre va a haber, en el tiempo que llevo como patreon has hecho un excelente trabajo y siempre has cumplido con entregar las recompensas mes a mes. ¡Animo! tu sigue adelante e ignora a esa gente que solo vive para molestar a los demás.

charlieXe

Gracias hermano.. sorry el walltext xD. Quería explicar esto por mi mismo para evitar malos entendidos. Yo puedo comprender el enfado de algunos usuarios, lo que no comprendo es porque su odio hacia algo que ni siquiera les afecta a ellos. Voy a pensar que solo tiene problemas de ira, que a veces dice cosas sin pensar, pero bueno.. a mí me gustaría conversar con el, tal vez por Skype, pero si se expresa unicamente con palabras como: "charliexe shit, fuck him", etc.. no creo que sea adecuado. Si quiero que me insulten, para eso me conecto y juego una partida de League of Legends, xD.

Stellarator

Wow... it seems as if some people are really invested in getting angry about things. When I signed up, I found the rewards-by-email thing odd, but "Patreon is being full of fail and I need to do a work-around" is pretty easy to believe. I'm not sure why you run into this issue and some of the other artists I follow don't, but that is How The Patreon Do. And wouldn't you know...I get rewards from you by email instead of on the site, just as promised, and it works fine. That's the beginning and the end of it. If someone finds that unacceptable, they needn't subscribe to you. If they already don't subscribe to you, then I don't see how it affects them. *shrug*

charlieXe

Thats right, Stellarator!! its true its damn true. And thanks bro.. In the case of emails, I always mention that if someone has a problem, please tell me. There are users who had problems, they told me and I solved it with them. I know they are reading this, or they will read it eventually. They know it's true.

BarricadeSkywalker

Haters gonna hate. I don't think that anyone here has had any serious problems getting their rewards, so I don't know what this guy's problem is. Just remember that you have a lot of fans who appreciate what you do. Thank you for all the great work!

charlieXe

Thanks Barricade ... you are one of the first users to support me here in Patreon !! You have seen everything here, the pros and cons that means to me. Thanks bro, many thanks.

Anonymous

I don't think i have ever had any issues getting the rewards via email the entire time i have been pledged to you so when people complain it just seems like people trying to cause unnecessary drama when it clearly states that if there are issues to contact you. people will always find a reason to hate or discredit people for any reason they can. just remember you do have fans that love your work, in fact you are my favourite EQG artist/creator which is why i pledged to you in the first place and even if there were some kinds of issues in the future where i didn't get the artwork i know and trust that you'd contact me back as soon as you were able.

Nicole Sunstone

I think you definitely undercut yourself when you say you're not well known in the community. People wouldn't list you as a favorite or share your art if you weren't well known. :) That being said, there are ways to approach being (or not being) an artist just like you are free to choose the labels to hold from fandoms and the like. If you see yourself as a content creator, that's cool. The content you produce is pretty great and I'm not going to judge the standard of Patreon just because a community has a problem with them. Doesn't quite seem fair in my book.

Anonymous

I'm sorry you had to experience this. I mean, yeah, the email system isn't optimal, but it's a viable workaround for Patreon's strict policies. I can't speak for others, but so far, I haven't had any problems with it. Hopefully this situation with this individual can be resolved with positive effects. Also, you're definitely one of my favorite eqg content creators.

Tarq

Try not to take this the wrong way, I heard that you banned a user for being part of the other server. I believe I have an inkling of whom this other person is and I wanted to hear your side.

charlieXe

You right DJ, If a user has a problem, he can tell me and I will solve it immediately. The point here is a hatred for a problem that doesn't even affect him directly :/.. His hatred is so focused on me that he cannot understand that I am not the only creator of EG content. There are many more content creators better than me, and I told him ... in fact, there are user artists who are supporting me right now. Their creations are legendary, and I told him by email: "If I don't meet your expectations, support a creator of believe you deserve it." Even with that, his hatred intensified xD, and I don't know why.

charlieXe

Thanks Nicole. I'm glad you think that! I think I'm a content creator, I mean, I make drawings to deviantart, and if people want to use one of those drawings for their fanfics, they can do it! I have received many requests and I accept them all. Absolutely all. Once again, thanks for the comment Nicole! I know that you also draw, and your creations are very good!

charlieXe

My friend W.C. You are also one of the first users here and you have seen everything. I know that email and linked rewards are a negative point. It's something I have to solve eventually ... I mentioned the reasons why I can't publish drawings in Patreon as before (with screenshots included) .. Users have to read everything I have written in the "index" of this Patreon before pledge to me (if they want to do it). That is very important. Apparently that person does not intend to talk with me, all I have been able to read from him are insults towards me xD.

charlieXe

Yes, you know who I mean. And no, I have not banned anyone. It's ridiculous. Tarq, you've been here since June 15 of last year. I can say that you are among the first users here too. You were here when I mentioned Patreon's problems and that the platform blocked users randomly: I was banned from my own account also due to that error, for 6 hours my content was removed. If this user was blocked for that reason, I never received a message from him. At least, I don't know if it was him. That he says that I block users just because they are in his plataform is ridiculous. I have not blocked anyone, and if at some point I block someone, I have my reasons: As for example, a Tier 3 user (axal-5 in deviantart). This was told by a user by message and I still have it. I know that there are users here who are in his plataform, to those users, have I blocked them? I still send them the files perfectly and they are still here (At least for now). It is a reason why I should have made this statement. I understand his hatred and respect him. I don't care if they insult me, but I think all the users should also know part of the story. The real one, without omissions.

Tarq

It is pretty tough to defend that person. It seems to me that that person feels targeted because of a few unfortunate events, which would be understandable. However it's rarely been handled well and only makes the situation worse. I appreciate the content put out, but the attitude almost makes it not worth it.

Petardo238

Ah, I didn't know about the space limit. Eventually you can try using the Mega.nz service: the basic service is totally free and can store 5o GB of data. Eventually, if this space is not enough, just create another account and you have another 5o GB available. = ^ ˽ ° = Then I don't understand one thing: why should they hate you? After all, the rewards are still received, not in Patreon, but directly in the email. What problems do they have? That the emails they used reach their parents and they are shocked? = ^ ☐ ^ =

charlieXe

I don't know if I am to blame for those unfortunate events, I would like to know ... if I did something wrong, I will apologize to him. He has a blind hatred towards me. Regardless of anything, for him I will be the blame of "something" and he will start insulting me again and again. I sent him 4 emails, 4 walltext explaining the reasons, and he still didn't understand that. He went to his server and insulted me again. He wanted to help me make "my" discord server, but how I can trust someone who every time he mentions my name, is accompanied by a "shit charlie, fuck off charlie" .. ¿?

charlieXe

hmm... i like that. I currently use GD, I had no problems except for the store of data. I can expand it but I would have to pay. The truth is that GD is very comfortable. When I have to send files by email, they are automatically linked to GD and my email, If something happens, I can modify the content from my unit without having to upload it again.. however, I guess MEGA may be an good option ... I'm going to try it to see how it works :-) .... Hahaha yes maybe xD .. the hatred of this person apparently began because I declined his "help" to create a discord and my reward method. I cannot accept the help of someone who only insults me every time he mentions me in some commentary. Besides, I do not intend to create a discord at the moment. The truth is that I dont 100% understand the reason for his anger. But if he's happy hating me, perfect.

Petardo238

Indeed, if at least one moderator is not always present in a Discord channel, unnecessary internal battles may arise. For me you were right to refuse to create a channel = ^ ˽ ° =