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Hey folks,

We're in contact with Patreon now on the Paypal payment issues and their tech team is investigating, with hopes that it's resolved before the weekend.

In the meantime you can keep up to date with status updates here: Patreon Status - Paypal payments declines

Of course, we'll make sure to update you again when things are resolved, and hopefully many of you that have failed payments do return.

We've made public on Twitter that we're unhappy with the level of communication provided by Patreon on this matter, as we were not notified by them at all that there was an issue, and due to the size of our platform, and reliance on it for our livelihoods, we should have been made aware as soon as they knew there was an issue so that we could in turn inform you.

Thanks,

Nick Calandra
Editor-in-Chief

Comments

Aeryn Sunshine

Poor communication with Patreon is not a surprise to me. They have never responded to any help request/question I’ve ever sent them.

Andrew Shugg

Good work, Nick. This month it was only Second Wind where I had the "mysterious payment problem" with Patreon. This is not a new and unknown phenomenon. It's been a few months since it bit me the last time, but in that time, several of the creators I follow experienced these problems with some of their subscribers. The more creators who tell Patreon this sucks, the better!