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A faulty UVA blacklight lamp from a UK based seller with uninspiring customer service.

I reckoned that if I was going to open it to see if it was an easy fix, then I should at least make a video about it.

https://www.youtube.com/watch?v=BD9MfjzHi3I

Files

Dead ultraviolet bulb - can we fix it?

I bought this ultraviolet compact fluorescent lamp from a UK seller on eBay to compare the output to other UVA sources. When it arrived it was dead out the box, and the seller was adamant that I post the lamp back to them at my own expense to prove I wasn't lying, even when I sent them a video showing the dead lamp being alternated with a working one in the same lamp holder. Since the process of sending it back would be inconvenient (which may be their intent) I decided just to explore it in a video and see if we could fix it. Note that the light does contain high voltage circuitry and a spicy capacitor, so does pose a shock risk if powered while open. The plastic of this one was also very brittle, so once reassembled it is nowhere near as strong as it was before being opened. That could pose a risk of the lamp housing splitting open when being plugged into a live holder. The wires are so short inside that I had to solder new ones onto the tips of the existing ones to guide them through the holes so the contact rivets could be put in properly. For those wondering why I call the 400V capacitors death beam capacitors, it's because of a conspiracist who claims that the 400V capacitor in LED street light power supplies is to power the 5G directed energy weapons in them. If you enjoy these videos you can help support the channel with a dollar for coffee, cookies and random gadgets for disassembly at:- https://www.bigclive.com/coffee.htm This also keeps the channel independent of YouTube's algorithm quirks, allowing it to be a bit more dangerous and naughty. #ElectronicsCreators

Comments

Mike Hughes

No name and shame then? (obviously just on patreon)

mikenco

So many Chinese sellers try this on, even the supposed UK based ones. They'll sell substandard crap, then when you complain, they say return it at your own expense. I always tell them that if they want it back, THEY need to send a pre-paid postage label. At this point, they often offer a 30% discount if I just keep the item, to which I reply that I'd like a refund and I'll happily throw the crap in the recycling. At this point, they offer a full refund if I Ieave positive feedback...... Once the refund is received, I leave negative feedback, for three reasons. 1. They shouldn't be knowingly selling crap of such poor quality in the first place. 2. Positive feedback just perpetuates the problem and they keep selling crap. 3. Negative feedback warns other buyers of the shonky practices going on. Also, ALWAYS pay with PayPal. Given a little evidence in form of a description and a photo, PayPal haven't failed yet to get a refund in full.

bigclive

Name and shame has the opposite effect. People will inevitably "check them out" and they will make sales from the publicity.

DrSquirrel

eBay will almost always make the seller pay for the return if you mark the claim as a fault. No need for paypal either, if anything this gets in the way of a claim via the bank.

Gordo

Clive, I'm frankly aghast that you could be so unreasonable! These hard-working sellers take the time to send you their product and you expect it to WORK as well, this isn't how Chinese economics works.. Btw, I'm obviously catching up on your videos in reverse - this teardown exemplifies quite succinctly why modern CFLs are so wasteful