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Charge coming soon for Spirited Away set (Patreon)

Published:
2022-01-31 16:01:03
Imported:
2024-11
Tags:

Content

This is your monthly reminder that you will be charged again on February 1st for the Ocean Club Spirited Away set.
We are no longer providing refunds on the 1st of the month, so if you are on Print Club or above, please be sure to cancel your subscription before the end of the day if you are not interested in this set. 

Here's a preview of the set releasing tomorrow!:


Comments

Lisbeth

When I subscribe now, will I be charged for January as well? Or can I subscribe for a higher tier for February right now?

Kano

How do I contact you about my order on your shop? I've tried e-mailing "support@oceaninspace.com" about my missing USPS tracking number 3 times, but I've received no replies so far ):

Ocean Club
>>76845897

Hi Kano, I just checked and it looks like all your emails fell into my spam folder, I'm super sorry about that!!! I'm going to be answering all emails by the end of the day, thanks for your patience. Again my apologies!

Ocean Club
>>76845651

When you subscribe in January, you are getting charged for the January set. So if you subscribed today you would be automatically charged for the PPG set. Charges happen subsequently on the 1st of every month, so if you subscribed today, you'd be charged today, and then again tomorrow on Feb 1st for the Spirited Away set. If you only want a higher tier for Feb, and not Jan, I'd suggest waiting until tomorrow to upgrade your subscription. Hope this helps :,)

Lisbeth
>>76845651

Thank you, subscribing today then 🙏 really excited for this set!

Jasmine Guadalupe Lopez

I tried to update my pledge for Feb in Jan 31 but it didn't let me because it would have showed my change in the ppg one. Is there a way, which I have seen on patreon, that when you get charged it is for that month and then if u go back to change it before the month ends it shows you would be charged the new amount on the next month not current month?

Ocean Club
>>76930601

Hi! I'm not sure if I completely understand the question, but if you updated your pledge in January, it wouldn't change your physical rewards. It only changes if you are upgrading, not downgrading. So if you want to upgrade your tier for next month, I'd suggest waiting past Feb 1st. If you wanted to downgrade, I'd suggest changing your pledge before Feb 1st. We only consider all payments 'locked in' after the month is over, on March 1st. Hope this makes sense!

Yakunae

Where is the password for the Feburary access to the shop?