What can we do better? (Patreon)
Content
It's been two full months now since we decided to expand this Patreon and offer more to everyone for their support.
On our end, we feel like it's been quite a challenge to implement all of the changes but it has been very rewarding to see the positive feedback from everyone. However, we've also noticed that our Patron count has been steadily dropping.
According to our exit surveys, 99% of people are cancelling their Patronage for financial reasons. While there's nothing we can really do about that, we are wondering if anyone has any input or suggestions that could improve this experience for everyone. After the drop in YouTube revenue, we are relying more and more on this Patreon to keep us afloat and, if things continue as they are... Well, we'll cross that bridge when we come to it.
We have always said that transparency between us and our audience is incredibly important so we wanted to share these concerns with you. We also want everyone to know that there is absolutely still no obligation to support us if you are unable to. Times are tough at the moment for everyone.
But if we want Patreon to be a viable solution to keeping our content coming, then we need to explore every avenue. If people are leaving because their investment isn't feeling worthwhile, then we'd like to know so we can work on that.
We hope everyone is well and, as always, we're extremely grateful for everyone here. I know it's said a lot but we all love making videos and you all allow us to keep doing it so thank you =)
-Brad (and the team)