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So I am pretty pissed with this company (delvie's plastics). I've ordered from them a couple of times before with no issue, not this time.. 

I ordered these glass cabuchons (for eyes) about 2 months ago. Postage normally takes a long time from the USA, so at about a month I got sus. Emailed them with no response. Couple of weeks later, emailed them, again with no response. Finally got them through an alternate email, and they told me that they had not shipped my order. In fact, they told me that I owed them additional $ for shipping, and they had not posted them because the site had glitched and given me a cheaper shipping cost. 

So in all that time I never received an email, or paypal invoice. I paid something like $90AUD for these cabuchons, and it seems like they never would have sent them if I hadn't chased them up on it. Money into the void. Hmmmmm

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Comments

Anonymous

Wow I'm surprised that happened with them that really sucks!

Anonymous

Oh wow, that's terrible!

Anonymous

Those are the worst - oh some money is missing, not gonna say a thing and wait.

Anonymous

Ugh I know the feel! I'm having issues getting gems for an Amethyst plush, I cannot find anything online anymore that's not extortionate!

Anonymous

That's absolutely ridiculous! Is there any way to leave a review or report the poor customer service still?