If you are one of our Patreon members stuck in the Bermuda Triangle..... (Patreon)
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First, try these simple fixes. Because sometimes it's simple.
Try to uninstall and redownload.
Make sure to keep in mind the password and email ARE case sensitive.
The password is HelloDarling
Double check you're entering the email you have registered with Patreon. We get the list from Patreon to upload, so if you accidently use an alternate email, you won't get access.
We have just learned that it can take some time before Patreon lists the email in our system, so while we upload new member information every other day (give or take if there's a holiday), we may not have been granted your email yet. If you've been in limbo longer than a week, contact us. We may ask again if you've checked on the above things, but we will get you on a list to enter manually. We don't know WHY some people are being left off the list we upload, but let's start getting people in while we figure it out.