Adjustment of Payment Method (Patreon)
Content
Dear Members,
Thank you for your continued support.
Summary:
I will be changing the payment model for members from "charging once on the day of joining and again at the beginning of each month" to "charging only on the day of joining and the same day the following month."
Existing members will still be charged on the 1st of each month, but new members will be charged on the same day they joined each month.
Rewards will be sent via private message between the 5th and 10th of each month, based on the status of your membership.
For members who join after August 1st, I will retroactively provide rewards once the voice-over video is completed.
Detailed Explanation:
Currently, rewards are issued based on the billing cycle for each month.
For example, if you join on July 28th, you’ll be charged once upon joining, and then again on August 1st.
This means you will receive both July’s reward (due to the charge on July 28th) and August’s reward (due to the charge on August 1st).
Recently, many new members have expressed confusion about why they haven’t received rewards. This is often because their billing cycle has moved into the following month, making them only eligible for the next month's rewards. This creates a poor experience, especially for those who joined specifically for a certain reward but missed out due to misunderstanding the billing details. It also negatively impacts those who join at the end of the month and then face being charged twice in a short period.
Therefore, I’ve decided to implement this change to improve the experience for new members.
各位会员你们好,感谢一直以来的支持
先说结论:
我这边将更改对会员们的收费模式,从“加入当天收费一次”以及“每个月初收费一次”改为“只会在加入日期以及下个月同一天收费”
目前的订阅会员依旧会在每个月1号收费,但是新加入的会员会变成每个月在加入的那一天收费 奖励会在5~10日发放私信,根据你的会员是否有效来来判断
对于8月1日以后加入的会员,我这边会在配音视频完成后,补发奖励
详细展开来说
目前的奖励发放方式是“根据你每个月被收费的账单周期”来发放 例如你在7月28日加入会员,那么你会在28日加入的时候被收费一次,然后8月1日再被收费一次 你可以拿到7月份的奖励(因为7月28日的收费),以及8月份的奖励(8月1日的收费)
最近很多新加入的会员都在说“为什么我拿不到奖励”,就是因为你的收费周期过了当月,所以只能拿到下个月的奖励
这对为了某个奖励而特意加入,但又不了解收费详情而拿不到奖励的人来说,体验很不好
同时面对月底加入,却要短期被收费两次的人,体验同样不好
所以我决定做出这次改变,希望以后可以提升新加入会员的体验
对于8月1日以后加入的会员,我这边会在配音视频完成后,补发奖励