Problems with your payment method this month? (Patreon)
Published:
2018-08-02 17:55:27
Imported:
2023-01
Content
Hi, looks like some of you have had some problems with your payment this month, this look like it's been a widespread problem for many pledgers and it looks like it was Patreon's fault, this is what they are saying:
Hi, as you know we’re noticing an unexpectedly high number of payment declines. We’re sorry for the frustration this has caused and we’re doing all we can to help creators get paid by working with our payment partners and continuing to retry payments. Some of these issues were caused by external forces, and others by our efforts to create a stable and global platform as we grow and invest in our capabilities.
Hi, as you know we’re noticing an unexpectedly high number of payment declines. We’re sorry for the frustration this has caused and we’re doing all we can to help creators get paid by working with our payment partners and continuing to retry payments. Some of these issues were caused by external forces, and others by our efforts to create a stable and global platform as we grow and invest in our capabilities.
To ensure payment goes through this month, you can let your patrons know they can update their payment method to a new card, PayPal, or call their bank to confirm the charge as non-fraud.
So, if you are having problems, just follow as instructed, regardless of this issue, fear not, you'll get your monthly rewards August 6th
TBP