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Hi guys! Got this from Tom at Patreon - whilst not very helpful at least we’re onto something.

Now, I know that most of you can acess your free content now without issue (hooray!) but if you are one of the few who cannot access content because it is locked please private message me your patreon email address and I’ll send it over to Tom.

However, I think it would also be beneficial for you to reach out to patreon as well https://support.patreon.com/hc/en-us/requests/new?ticket_form_id=12863836871949

You would think that a multimillion dollar company (who also takes a HUGE cut of my earnings each month) would have their shit together by now but hey…that would be wishful thinking right?

Hopefully we will all be back to normal soon! 🙏


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Comments

Josh B

Thank you for looking after this for us!

thecub14

I just wrote a book on other post regarding this😂😂? Did you replace it with this new updated post 😒

Nick Siwak

A major company working flawlessly?? Don't be crazy Mrs Audios!😅🙄 FR tho they should get it together. If I have any issues I'll be sure to message ya and patreon directly. I wasn't around when all this went down. Helluva thing to happen🤔🤔

Joe Davis

Wondering if they had a recent feature 'update' that did not go as intended... sent you a dm

john william

I've submitted my issue to their 'Help' area, along with a screenshot of the video not being available unless purchased for $13.50 USD, or free with Elite Tier or higher. Thanks.

Casey Mitchell-Haynes

Okay, now it’s hitting Apple iPad users. I was just asked to pay for photos I should have as part of my membership to your channel. It’s getting worse instead of better?

john william

Patreon seemed to have been fixed on another YouTuber's channel that goes through the Wix Spaces App at last, can watch free with membership videos again over there, but not here. I wish there was another platform besides Patreon, who seemingly do nothing when you message them. Just received a ticket number through their automated message system yesterday.

john william

Even after all this time, they'd sent another automated email stating nothing but that they were still experiencing high call volume yesterday. Just putting that out there.