A note about recent patron payment declines. (Patreon)
Published:
2023-08-05 01:38:15
Imported:
2023-08
Content
Hey y'all
So there was apparently an issue with Patreon payouts last month and quite a few of my patrons had their cards declined by the system.
At this time, please double-check to make sure your payment went through and it did not decline. if you find that the payment declined, please follow the steps below:
1. Contact their card issuer to confirm the charge is valid and retry that card
2. If the retry does not work, try a different payment method. Patrons can edit their payments in their Settings, under Billing History
I am so sorry for any inconvenience and I genuinely wish I could be of more assistance.
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Please don't hesitate to reach out to me with any issues or questions.