About payment types and an angry patron (Patreon)

Hi guys.

This letter is an example of what happens when a person does not understand the Patreon payment system. 

Believe me, I was as polite as possible and tried to explain to him that he was wrong. Of course, now this person is added to the blacklist, and I made a formal complaint to Patreon. Insults and psychological pressure are unacceptable. Hopefully Patreon will take action on this person.

Patreon has a large FAQ with detailed descriptions of its payment systems. But I will once again write about the payment system of my Patreon.

There are two types of payments:

1 - Monthly (type of payment on my Patreon)

2 - Up front

In the case of the Monthly payment type, you are not charged as soon as you became my patron. You are charged only on the first of every month.

For example, you became my patron on April 3rd. No money will be charged from you. This will only happen on May 1st. And then, on May 7th, I will send you the April reward. It's the only way this works. On the first of every month you are charged for the previous month's reward! On May 1st you will be charged for the April reward.

Up front works differently.

With this type of payment, money is debited immediately and then debited again on the first day of month. In this case, on April 1st you are charged for the April reward. May 1st you are charged for the May reward. This is how my second Patreon works, where I publish the Heilog Saga comic. But not here! Here - Monthly payment type.

The person who wrote that angry letter to me paid $15 on October 1st. He received the September reward on October 7th. Then, on October 23rd, he changed the payment to $1. On November 1st, he was charged for $1. And he began to demand that I send him the October reward for $15.

And you know what? I could send him this $15 reward. But he began to accuse me and called me a petty liar. Now he is not my patron and I hope he never will be.