Serious Payment Error - (PLEASE READ) (Patreon)
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I scheduled Barbiel, Angel of Scorpio to be be posted on the last hour of the of month, right before the payments for Patreon process. However, it appears something went wrong and no one was charged in September.
Assuming that Patreon is not able to retroactively charge the people who were subscribed on that date, I'll have to create another paid post immediately. That means everyone who is subscribed in October will be charged twice in September to make up for the missing payment. Aside of the obvious issue that some people have added or dropped since then, here's the main issues.
1. About $2000 worth of pledges won't be charged because many of you capped your monthly pledges at once per month.
2. Some members who signed up for last month's LE or Legacy prints (Scorpio and Stars) may not get last month's prints. That will happen if you dropped your pledge after the month ended or if you capped your pledge.
3. Anyone who signed up for this month's LE or Legacy prints (Sagittarius and Night) will be charged for last month's prints too. You'll get a double batch of prints, but you can get a refund for half of them if that's not something you want.
Until the the next payment processes, we have no idea who paid for what. That means there are likely to be no rewards shipping until the first week of November.
TL;DR - Due to confusing quirks of Patreon's payment system, September prints are shipping 1 month late and Angelarium is about to lose $2000 to people capping pledges.
This sucks but at least it primarily sucks for me. You guys aren't going to get stuck paying for something that never arrives. There will just be a little confusion and delay.
For answers to questions, please contact Matt Girouard at MohrbacherArt@gmail.com. He'll be able to help you with whatever you need.
Best,
-Pete