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So last month Patreon went crazy and declined a lot of cards. This month they're trying to make sure that doesn't happen again.

If any of you are having any trouble, here’s what you can do:

  1. If their bank suspects that the Patreon payment is fraudulent, a patron can call up their bank to confirm the payment is theirs and genuine.
  2. If their payment failed, they can follow these steps or switch to a different payment method.
  3. They can reach out to the Patreon support team to get account specific help.

Here’s what Patreon will be doing:

  1. We’ll reach out via email to any patron who receives a “declined” payment with info on what they can do and how.
  2. We will continue Patreon’s proactive practice of retrying payments throughout the month.

For the next 24-48 hours most Patreon dashboards will be fluctuating. The Patreon team will be working behind the scenes to make sure things go better this time.


Comments

Anonymous

My payments should be working fine. I got an email this morning for my 10$ pledge