Payment STUFF (Patreon)
Published:
2018-09-01 20:03:21
Imported:
2020-03
Content
So last month Patreon went crazy and declined a lot of cards. This month they're trying to make sure that doesn't happen again.
If any of you are having any trouble, here’s what you can do:
- If their bank suspects that the Patreon payment is fraudulent, a patron can call up their bank to confirm the payment is theirs and genuine.
- If their payment failed, they can follow these steps or switch to a different payment method.
- They can reach out to the Patreon support team to get account specific help.
Here’s what Patreon will be doing:
- We’ll reach out via email to any patron who receives a “declined” payment with info on what they can do and how.
- We will continue Patreon’s proactive practice of retrying payments throughout the month.
For the next 24-48 hours most Patreon dashboards will be fluctuating. The Patreon team will be working behind the scenes to make sure things go better this time.