I hate Donation alerts!!!!!! (Patreon)

because of the suspension of paypal payments on boosty, I decided to use Donation alerts. The person sent some of the money, but it did not come for 4 days in a row. I wrote to support about this and they just stopped my withdrawal for 3 months. What the fuck with donation alerts?? I sent them proof that the money was sent to me by my clients, but it didn't help.