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Conversations with YouTube Support Team and Screenshots of Money Disappearing (Patreon)
Content
Here I will include the conversations I had with the YouTube "Support" Team, as well as screenshots of proof and other information that will show you, that they are not willing to help their creators at all.
Conversations copies:
The first one:
Chat transcript for case: 6-5104000033590
Nov 18, 10:30 AM (Pacific Time)
10:33:00 AM Dolph: Dolph joined the conversation
10:33:00 AM Artem Dikarev: Artem Dikarev joined the conversation
10:33:02 AM Dolph: Hi my name is Dolph, how are you doing today?
10:33:21 AM Artem Dikarev: Hey Dolph, I'm good what about you?
10:33:27 AM Dolph: I'm doing well, thanks for asking.
10:33:33 AM Dolph: May I know whom I'm chatting with?
10:33:45 AM Artem Dikarev: My name is Artem
10:34:03 AM Artem Dikarev: From "The Russian Dude" channel
10:34:12 AM Dolph: Hi Artem. Nice to meet you!
10:34:18 AM Dolph: How can I help you today?
10:34:21 AM Artem Dikarev: Nice to meet you too!
10:35:04 AM Artem Dikarev: So, the issue is very bad. This is my third time speaking about it, and the problem keeps happening and I had no help or explanations from previous YouTube representatives
10:35:49 AM Dolph: I'm sorry to hear about that, can you tell me more about the issue?
10:36:02 AM Artem Dikarev: My 7 videos during last 30 days got revenue decreased by 99%. That's 30%+ of videos which get completely "demonetized" even though I don't have monetization restrictions or anything like this
10:36:39 AM Artem Dikarev: I only have 2 "ad suitability" issues, but the rest video are perfectly normal. And yet, for 150k views I get paid like $1-$10
10:36:48 AM Artem Dikarev: When the normal number is around $600
10:37:15 AM Artem Dikarev: I have all the screenshots to send. Here is just an example of one of these videos
10:37:39 AM Artem Dikarev: 1.png
10:38:04 AM Artem Dikarev: In this first screenshot you can see I got 127k views and only $18 revenue
10:38:19 AM Dolph: Thanks for the detailed information about your concern.
10:38:30 AM Artem Dikarev: 2.png
10:38:33 AM Dolph: I know how concerning this can be for you as a creator.
10:38:39 AM Dolph: Let me help you check on this.
10:38:55 AM Dolph: Just to make sure, is this the channel in question? https://www.youtube.com/channel/UCGKWysw6DSANAVC-hHUaspg
10:38:57 AM Artem Dikarev: In this second screenshot you can see my CPM is around $12, which is more or less usual, and the RPM is ridiculous $0.18
10:39:09 AM Artem Dikarev: Yes, this is my channel
10:39:23 AM Dolph: Thanks for confirming.
10:39:24 AM Artem Dikarev: 3.png
10:39:30 AM Dolph: Mind if I ask for a few minutes so I can check this?
10:40:17 AM Artem Dikarev: And in this third screenshot you can see that monetization is on, it has a green sign, which means it's fully monetizable. And it even says "the video is being monetized. It has been reviewed and confirmed suitable for most advertisers"
10:40:22 AM Artem Dikarev: Yes, take your time
10:40:42 AM Dolph: Thanks for the additional details. Let me check what's going on.
10:40:47 AM Dolph: I'll be back in a few minutes.
10:40:51 AM Artem Dikarev: ok
10:46:33 AM Dolph: Still checking here on my end. Please give me few more minutes.
10:47:03 AM Artem Dikarev: ok
10:49:19 AM Dolph: Thanks for waiting.
10:49:40 AM Dolph: I've checked your channel as well as the video in question.
10:49:48 AM Dolph: Here's what I can share.
10:50:00 AM Dolph: We want to be as transparent as possible about the process to help creators understand how revenue is made and why it fluctuates.
10:50:17 AM Dolph: During the holiday season, some creators may see an uptick in revenue due to increased investment in advertising. We've also noticed that when times are lean, businesses cut their marketing budgets.
10:50:31 AM Dolph: Your total revenue depends on several things, including which ad formats appear, geographic location, what the advertiser paid, and the amount of times your video was viewed.
10:51:00 AM Dolph: You can view estimated earnings for your channel and videos in your YouTube Analytics Revenue report, which is available for partners who have linked an AdSense account.
10:51:14 AM Dolph: At the end of the month, adjustments are made to the estimated earnings data to determine the finalized earnings within your AdSense payment history. Learn more about earnings
10:51:40 AM Dolph: Also , advertising revenue is based on a number of different factors and may not be directly related to video views. Not all views are equal in terms of revenue.
10:52:02 AM Dolph: Factors that may influence your revenue include advertiser bidding, advertising availability, and advertiser demand for your videos. Also, keep in mind that you may be liable to pay taxes to your country of residence on any income earned from your monetized videos on YouTube. Check with your local tax authorities for detailed guidance.
10:52:16 AM Dolph: Additionally note that revenue may fluctuate at different times of the year.
10:52:38 AM Dolph: For example, during the holiday season some creators may see an uptick in revenue due to increased investment in advertising; this would affect how much revenue you earn even if your views stay the same. January and February tend to be lighter months.
10:53:00 AM Dolph: Because upon checking your channel is working as it should be.
10:53:26 AM Dolph: To do a deep dive of your revenue performance, take a look into your YouTube Analytics. This will help you gain insights into the different factors that influence your revenue, like the viewer’s country location, as well as the different traffic sources might have an impact on your numbers. Learn more about how to check your YouTube revenue: https://support.google.com/youtube/answer/9314488
10:54:58 AM Dolph: I hope this helps clarify your concern.
10:55:04 AM Dolph: Anything else for me?
10:55:31 AM Artem Dikarev: I understand when revenue goes down from $600 per video to $500, or even $400 during these so called "off seasons". That's perfectly fine. But when revenue goes down from $600 all the way to $10 or even less than $1 for a video with 150,000 views, this is definitely not because "businesses spend less money during offseasons". My CPM across all videos is the same $12-$15. But RPM for unaffected videos is $4-$5 while those with decreased monetization goes down to $0.01
10:56:22 AM Dolph: Just to make sure, are we talking about an specific date?
10:56:39 AM Artem Dikarev: I guess you can agree here, this makes sense, that there is something wrong, and this is my third time talking about the same issue, and still no clarity. Unfortunately
10:57:17 AM Artem Dikarev: No specific dates. I first noticed couple video got 99% cut in revenue back in September or so. Then couple more in October. And now several videos in November
10:57:26 AM Artem Dikarev: It happens for the last 3 months
10:57:46 AM Dolph: Alright. Here's what I'm going to do.
10:57:55 AM Artem Dikarev: And the revenue is fluctuating between $1 per videos and $1000 per video. That's a VERY BIG difference
10:58:07 AM Dolph: Let me deep dive into your channel's performance further.
10:58:33 AM Dolph: Mind if we continue this conversation to email?
10:58:44 AM Dolph: I just need more time to look into this.
10:59:13 AM Artem Dikarev: I am not trying to be rude here, so I am sorry if my messages come in this way. I just really want to understand what's causing it and how to prevent this from happening in the future. As simple as that. I am playing by the rules, and yet I get penalized without even knowing why
10:59:31 AM Dolph: I'll do my best to help you out.
10:59:38 AM Dolph: Let me take a look at it.
10:59:54 AM Dolph: Is this the best email address to reach you? adikarev93@gmail.com
11:00:13 AM Artem Dikarev: Can we stay in chat a little longer. The last 2 conversations I let go to emails turned out to be humiliatingly horrible
11:00:33 AM Artem Dikarev: Do you want to know which reply I got, so you can laugh with me? It's really ridiculous
11:00:39 AM Dolph: Let be needing more time for this.
11:01:10 AM Dolph: And I'll be needing the help of our internal team for further investigation.
11:01:21 AM Artem Dikarev: The first time I asked a person what can cause this 99% decrease in revenue, this person asked if he can dive deep into my channel, so he can answer my question better
11:01:37 AM Artem Dikarev: And the answer was: "Did you try turning on the ads in your videos?"
11:01:42 AM Artem Dikarev: How ridiculous is that?
11:01:49 AM Dolph: The reason why I'm asking more time is because I'm going to escalate this one to our internal team for review and going to check this one on my end as well.
11:02:27 AM Dolph: I wish I can provide you the answer for your concern right now.
11:02:47 AM Artem Dikarev: The second person who asked to "investigate the problem" replied to me that the issue might be with "invalid traffic". Specifically that I send my videos to 150,000 friends and relatives and ask them to click on the ads
11:02:51 AM Artem Dikarev: Which is equally ridiculous
11:03:29 AM Dolph: I understand.
11:03:40 AM Artem Dikarev: 99% of my views come from the inside of YouTube: Channel pages, suggestions, recommendations, end screen clicks and so on
11:03:51 AM Dolph: I'll be escalating this to our internal team for further investigation and will be sending you an update via email.
11:04:33 AM Artem Dikarev: I only post my video link in my Discord server with approximately 4,000 members. So I might be getting couple hundred views from that. Can this be treated as "invalid traffic"?
11:04:40 AM Artem Dikarev: Should I stop doing that?
11:05:02 AM Dolph: I'm sorry but I'm unable to answer that question since I'm going to escalate this to our internal team.
11:05:19 AM Dolph: I'll be sending you an update via email once I have more information to share.
11:05:20 AM Artem Dikarev: I am just really out of options. I do everything within YouTube guidelines, and get penalized anyways
11:05:29 AM Dolph: I'm sorry if you feel that way.
11:06:32 AM Dolph: I will be the one who's going to update with this. Please be assured that once I have more information about your concern I will be sending you an update as soon as possible.
11:06:45 AM Artem Dikarev: I can let you go, but can you promise that you are not going to send me just basic copy paste reply, something like that I should "turn on the ads" or something ridiculous as that? I really need help and for the last 3 months I got none. This already cost me more than $5000 and there are no guarantees it won't stop happening
11:07:44 AM Artem Dikarev: I just want to know what is causing it, and how to stop it. I spoke with couple creators within the same niche, and all of them are not affected by this random 99% decrease in revenue
11:07:55 AM Dolph: Of course, I will provide you with the most accurate information about your concern that's just I'm asking for more time.
11:08:32 AM Dolph: Anything else aside from this one that you'd like me to check for you?
11:09:37 AM Artem Dikarev: Once again, I am sorry if I come as rude. I don't mean it. It is just really frustrating when you ask for help from the only people who can give you this help. And you are not getting any assistance, clarification, or how to stop the problem
11:10:08 AM Dolph: I understand where you're coming from and I really understand how you feel about this.
11:10:19 AM Artem Dikarev: I am not asking how can I cheat the system or anything like this. All I am asking, what is causing this problem, how to solve it, and how to stop it from happening
11:10:29 AM Dolph: I will provide you with the most accurate information about your concern that's just I'm asking for more time.
11:12:18 AM Artem Dikarev: ok, I really hope you will be helpful Dolph. Because two previous representatives, unfortunately, were not. And they also promised me to solve all the problems after speaking with the "internal team"
11:12:43 AM Dolph: I'm sorry to hear that. I'll do my best to help you.
11:12:48 AM Artem Dikarev: I rely on you Dolph, and I believe you
11:13:25 AM Dolph: Thank very much for that, anything else you may need assistance from me aside from this one?
11:14:07 AM Artem Dikarev: Not yet. Here are more videos that are affected just in case you need them for your internal investigation
11:15:00 AM Dolph: Sure, kindly provide all the videos that you think is affected.
11:16:41 AM Artem Dikarev: https://youtu.be/IHDogMQuVW8
Here you go. 1 of them has "ad suitability issues" the other 2 are perfectly normal. With green check marks and all. All 3 of them are affected by mysterious revenue decline.
11:16:52 AM Artem Dikarev: And one last thing. I noticed something very interesting
11:17:26 AM Dolph: Sure, what is it?
11:17:35 AM Dolph: Thanks for the video URL by the way.
11:17:49 AM Artem Dikarev: If the video gets a little "viral" this video will almost certain get this revenue decrease. I am serious. I usually get 100-150k views per video, but once video gets past 200k+ views, it will be most likely reduced in revenue
11:18:34 AM Artem Dikarev: So the videos that supposed to be my biggest contributors turn out to be completely worthless
11:18:40 AM Dolph: Again , your total revenue depends on several things, including which ad formats appear, geographic location, what the advertiser paid, and the amount of times your video was viewed.
11:18:46 AM Dolph: So let get this checked
11:18:50 AM Artem Dikarev: There is absolutely no logic behind why this is happening
11:19:05 AM Dolph: For us to know what's going on.
11:19:18 AM Dolph: Thank you very much for the detailed information of your concern.
11:19:24 AM Dolph: Anything else for me?
11:19:38 AM Artem Dikarev: All the metadata, geography, viewer gender, age, everything is the same for every single video
11:20:00 AM Dolph: I see.
11:20:08 AM Dolph: Anything else you'd like me to check for you today?
11:20:50 AM Artem Dikarev: I make just daily news updates, so the viewer is pretty much the same type every time. It's not like I make news report one day, and then I play a video game
11:21:16 AM Artem Dikarev: It's always the same type of videos, but different results in revenue for some videos
11:21:56 AM Dolph: Understood. I will update you once we have more information about your concern.
11:22:13 AM Artem Dikarev: I am just giving you as many details as possible for your investigation
11:22:25 AM Dolph: I understand, I will do my best to help you out.
11:22:35 AM Artem Dikarev: alright, I kept you long enough, I can feel your frustration through the screen
11:23:16 AM Artem Dikarev: I hope you can help me Dolph, I really do! Please be better than your previous 2 colleagues. I know you can. I gave you much more information that I did to them
11:23:39 AM Dolph: Thanks for all the information. Please be assured that once I have answer for your concern I will update you as soon as possible.
11:23:47 AM Dolph: Anything else for me?
11:24:07 AM Artem Dikarev: not yet
11:24:31 AM Dolph: Not yet?
11:24:43 AM Dolph: Anything else aside from this one that you need assistance from me?
11:24:59 AM Artem Dikarev: Nothing for now, I gave you everyhting I can think of for now
11:25:12 AM Dolph: Alright. Thanks all this information.
11:25:19 AM Dolph: Please keep eye out for my email.
11:25:32 AM Dolph: Thanks for reaching out and have a good one!
11:25:36 AM Dolph: Bye for now.
11:25:55 AM Artem Dikarev: Bye!
11:26:12 AM Dolph: Thanks and take care!
11:26:15 AM Dolph: Bye now.
11:26:46 AM Artem Dikarev: Have a good one!
11:27:04 AM Artem Dikarev: Artem Dikarev left the conversation
11:27:04 AM Artem Dikarev: Artem Dikarev ended the conversation
The second one:
Chat transcript for case: 3-3590000033576
Dec 10, 9:46 PM (Pacific Time)
10:00:09 PM Jap: Jap joined the conversation
10:00:09 PM Artem Dikarev: Artem Dikarev joined the conversation
10:00:11 PM Jap: Hi my name is Jap, how are you doing today?
10:00:31 PM Artem Dikarev: Hi Jap, I am ok, how about you?
10:00:37 PM Jap: I'm doing good as well. Thanks for asking.
10:00:41 PM Jap: How can I help you?
10:01:25 PM Artem Dikarev: So it's the fourth time in the last 2+ month I am writing to YT support and I never get any resolutions, assistance, or at least basic explanations
10:01:39 PM Artem Dikarev: YouTube steals money from me. I don't know how else to explain it
10:02:25 PM Jap: I'm sorry to hear that.
10:02:32 PM Jap: Can you tell me more about it?
10:02:42 PM Artem Dikarev: In the last 28 days my revenue just went down from $24k to $18. That's $6k gone, 25% or money is gone and it doesn't stop
10:03:21 PM Artem Dikarev: So help you understand the situation better, I'll try to give you some additional details. Because 3 previous representatives were not able to help at all
10:03:40 PM Artem Dikarev: I make daily videos, 5 videos per week, so it is a LOT OF content and work I put into this
10:03:57 PM Jap: Okay.
10:04:30 PM Artem Dikarev: And from time to time, the revenue for 20-30% of these videos suddenly drops 90%. From $1.5k per video for example, to $150
10:04:49 PM Artem Dikarev: And these videos are monetized, they passed the checks, the monetizzation is on
10:05:16 PM Artem Dikarev: While waiting in line to get in touch with you, I lost another $2k
10:05:23 PM Artem Dikarev: Meaning 2 more videos got "demonetized"
10:05:38 PM Artem Dikarev: Here for example are the screenshots
10:05:53 PM Artem Dikarev: The first screenshot is like from 30 minutes ago
10:06:06 PM Artem Dikarev: total 1.png
10:06:15 PM Artem Dikarev: The second is 15 minutes ago
10:06:21 PM Artem Dikarev: total 2.png
10:06:27 PM Artem Dikarev: And the third is like 5 minutes ago
10:06:27 PM Jap: Are you referring to this channel?
10:06:27 PM Jap: https://www.youtube.com/channel/UCGKWysw6DSANAVC-hHUaspg
10:06:32 PM Artem Dikarev: total 3.png
10:06:39 PM Artem Dikarev: yes, that's me
10:07:12 PM Artem Dikarev: so as you can see, in 30 minutes, $1.4k just "disappeared"
10:08:00 PM Artem Dikarev: let me know if you are with me so far, and I will continue with other screenshots, showing the "demonetization" of several videos in comparison to "normal" videos
10:08:18 PM Jap: Yes, I'm here.
10:08:33 PM Artem Dikarev: alright, here it goes
10:09:01 PM Artem Dikarev: so, like I mentioned previously, 20-30% of videos get 90% reduction in revenue for absolutely no reason
10:09:18 PM Artem Dikarev: to begin with, here is "normal video", showing my views and total revenue
10:09:33 PM Artem Dikarev: 1 video total.png
10:09:54 PM Artem Dikarev: here is the screenshot that shows that this video passed monetization checks and the monetization is turned on
10:09:58 PM Artem Dikarev: 2 video monetization.png
10:10:12 PM Artem Dikarev: and here is the screenshot that shows RPM and CPM for the same video
10:10:17 PM Artem Dikarev: 3 video RPM.png
10:10:23 PM Artem Dikarev: So this was "normal" video
10:10:35 PM Artem Dikarev: And here is "demonetized" video
10:10:47 PM Artem Dikarev: First screenshot shows number of views and total revenue
10:10:54 PM Artem Dikarev: 1 video total.png
10:11:13 PM Artem Dikarev: You already can see that views are high, but revenue is incredible low
10:11:30 PM Artem Dikarev: the second screenshot shows that monetization passed the checks and monetization is turned on
10:11:35 PM Artem Dikarev: 2 video monetization.png
10:11:45 PM Artem Dikarev: and the third screenshot shows RPM and CPM
10:11:49 PM Artem Dikarev: 3 video RPM.png
10:12:36 PM Artem Dikarev: this is just 1 out of 6 videos that got "demonetized" like this in the last month alone
10:12:43 PM Jap: Just to make it clear, this is just for a specific video or the whole channel?
10:12:49 PM Artem Dikarev: And I can send all the screenshots to you as well, but the idea is the same
10:13:10 PM Artem Dikarev: I am talking about 2 different videos
10:13:49 PM Artem Dikarev: First I showed 3 screenshots for "normal" video. 1st screenshot number of views and total revenue. 2nd screenshot shows that monetization passed the checks. 3rd screenshot shows RPM CPM
10:13:50 PM Jap: Okay, thanks for clarifying.
10:14:29 PM Artem Dikarev: Then I showed 3 screenshots for "demonetized" video. And it is the same thing: 1st screenshot number of views and total revenue, which is down 90%. 2nd screenshot shows that monetization passed the checks. 3rd screenshot shows RPM CPM, also down 90%
10:15:41 PM Artem Dikarev: my channel is in good standing, I am getting closer to 100k subs, I do not have strikes, restrictions or anything like that. I generate 4.5 million views for YouTube as for now, but I get very bad treatment from the platform, unfortunately
10:16:08 PM Artem Dikarev: I spoke with some friends who make videos in the same niche, none of them get these "unexplained" demonetizations
10:16:31 PM Jap: Let me check your channel's revenue for the last 28 days.
10:17:51 PM Artem Dikarev: the first time I tried to contact YouTube, I lost approximately $500. The second time I contacted because I lost $1,000. The third time it was $4,000. Now I contact again because yesterday it was showing my revenue as $24,000, now it is $18,000. So I lost $6,000. Making my total loss to be approximately $11,500
10:18:34 PM Artem Dikarev: This is $11,500 YouTube took from me without any explanation, from video that PASSED ad suitability checks, and have monetization turned on
10:19:12 PM Artem Dikarev: I grow my channel every day, and YouTube steals proportionally more and more from me each month
10:20:15 PM Jap: Let me review your channel for 5 minutes.
10:20:19 PM Jap: Please stay online.
10:20:22 PM Artem Dikarev: ok
10:26:13 PM Jap: Thanks for waiting.
10:26:21 PM Jap: I'm still checking on the account.
10:26:34 PM Jap: I'll be asking for another 5 minutes to continue.
10:26:47 PM Artem Dikarev: I just checked as well. 8 videos in the last month have been "demonetized" like this. EIGHT!
10:27:08 PM Artem Dikarev: All of them have green check marks for monetization and passed "ad suitability checks"
10:28:25 PM Jap: Sure. i'll check on thatr.
10:32:58 PM Jap: Thanks for waiting.
10:33:03 PM Jap: Sorry for the long wait.
10:33:20 PM Artem Dikarev: I'm here
10:33:51 PM Jap: I have carefully checked your account and it seems that the channel is working as intended.
10:34:16 PM Artem Dikarev: and yet $11,500 in the last 3 months are missing
10:34:17 PM Jap: Please check this link.
10:36:02 PM Jap: Your revenue is not stable.
10:36:05 PM Artem Dikarev: You can clearly see that my RPM is $4-$6, but some video get under $1
10:36:35 PM Jap: Also, yur adspam.
10:37:57 PM Artem Dikarev: Here you can see that RPM is on average $4-$6, but some are under $1
10:38:02 PM Artem Dikarev: RPM Comparison.png
10:38:15 PM Artem Dikarev: Some get as ridiculous as $0.01 RPM
10:38:29 PM Artem Dikarev: I make exactly the same videos all the time. The same length, the same topics
10:38:47 PM Artem Dikarev: I put exactly the same number of ads in videos
10:39:21 PM Artem Dikarev: I can understand if RPM for one video is, for example, $5.72 and for the other is $4.11
10:39:57 PM Artem Dikarev: But when you have 70% of videos with RPM of $4-$6, and 30% with RPM of $0.01 - $0.50, this is definitely something wrong
10:40:13 PM Artem Dikarev: and once again, all the videos are exactly the same format
10:40:25 PM Jap: I know how important it is for you to get the earnings on your videos, and I can understand the hard work you’ve put into your videos and channel. Please know that advertising revenue is based on several different factors, which may not be directly correlated to video views, and not all views are equal in terms of revenue. Yes I can see that
10:40:29 PM Artem Dikarev: these are not 15 minute long videos vs 20 second clips
10:40:52 PM Artem Dikarev: these are 15 minute videos vs 12 minute vs 17 minute videos
10:40:59 PM Artem Dikarev: all of them are long format videos
10:41:27 PM Artem Dikarev: And I still can't get the answer what is the problem causing it
10:41:42 PM Jap: Revenue also depends on the ad formats that run on your videos. Different formats have different CPMs, which you can think of as a price. Because advertisers pay different prices for different ads, you’ll earn different amounts depending on which ads run on your videos. Your total revenue depends on several things, including which ad format appears, what the advertiser paid, and the amount of times your video was viewed. In addition, a viewer’s geographic location will impact your revenue. In the beginning, it’ll be a little tricky to gauge what your monthly payment will be. Keep in mind that an advertiser has to be interested in advertising on your content, and it may take time to build interest.
10:41:43 PM Artem Dikarev: Because if I know what is the problem, I can solve it. But I don't even know what is causing it
10:42:17 PM Artem Dikarev: yes, my audience geographic is the same and content / format is exactly the same for each video
10:42:29 PM Artem Dikarev: but RPM is absolutely different
10:43:02 PM Artem Dikarev: And in the beginning, all videos are "normal". It is just that couple weeks later, 20-30% of my videos get 90% decrease in revenue
10:43:11 PM Artem Dikarev: which absolutely doesn't make any sense
10:44:17 PM Jap: I'm really sorry, But I am not seeing any issue with your channel. I have carefully checked it.
10:45:36 PM Artem Dikarev: But where does the money go? I spoke with 2 guys who make exactly the same videos. The also make 10-15 minute videos news reports, they also make 5-7 videos per week
10:45:49 PM Artem Dikarev: And not a single their video get's 90% decrease in revenue
10:45:55 PM Artem Dikarev: all of them are "normal" videos
10:46:05 PM Artem Dikarev: they get $4-$6 RPM on every video they make
10:46:23 PM Artem Dikarev: I get $4-$6 on 70% videos and then $0.01 - $0.50 on the rest 30% of my videos
10:46:37 PM Jap: We do not recommend our partners to check their revenue on a daily basis since the revenue that you are seeing is just an estimated amount and may be subject to change.
10:46:42 PM Artem Dikarev: Which basically means 30% of my money YouTube simply takes away for no reason
10:47:18 PM Artem Dikarev: the first YouTube representative I spoke with told me that I should turn my ads on in order to get paid from videos
10:47:37 PM Artem Dikarev: can you imagine he even said it?
10:48:14 PM Jap: I'm sorry about that, I have checked that and it is currently on.
10:48:17 PM Artem Dikarev: the second person said that I have "invalid" traffic. Which means that I send my video to 150,000 friends and ask them to click on ads
10:48:40 PM Artem Dikarev: show me 1 single person who has 150,000 friends and all of them will click on ads for me
10:48:47 PM Artem Dikarev: so this explanation was also ridiculous
10:49:10 PM Jap: I'm sorry about that. I have checked your channel and I can see that your channel is working as intended. No invalid traffic and ads are working.
10:49:39 PM Artem Dikarev: the third person said that advertisers tend to spend more during Christmas holidays, so my revenue should be up. But I got 30% of money stolen completely
10:50:05 PM Artem Dikarev: and in the end he said that he will speak with his "team of engineers and computer scientist" and he will get back to me by email
10:50:09 PM Artem Dikarev: I never heard back from him again
10:50:46 PM Artem Dikarev: I know it is not your fault, you are not YouTube, you are trying to help. But so far I again get no explanation for a fact
10:51:02 PM Artem Dikarev: Fact, that my 30% of monthly revenue disappears every month
10:51:18 PM Artem Dikarev: And no one knows why, because everything "is working fine"
10:52:26 PM Artem Dikarev: How can I make a 15 minute video, collect 250,000 views and get paid $1,500. And then I make a 15 minute video, collect the same 250,000 views and get paid $80?
10:52:33 PM Artem Dikarev: This is just a fact there is a problem
10:53:25 PM Jap: I'm really sorry, I know that you are very concerned about what's happening in your revenue. However, I have checked all the possible reasons on why you are losing revenue but I can't see any issue on your channel.
10:53:39 PM Artem Dikarev: The same video which showed yesterday my revenue to be approximately $1,200, now it shows $80
10:54:23 PM Artem Dikarev: So what is the solution then? If I just close my eyes and keep making videos, I will continue losing 30% of my money every month
10:54:37 PM Artem Dikarev: This has been happening for the last 4 months, every single time
10:55:19 PM Artem Dikarev: Something needs to change, but no one tells me what
10:56:28 PM Jap: Please do not check your revenue on a daily basis because it will change.
10:56:41 PM Jap: Please read this article.
10:56:41 PM Jap: https://support.google.com/youtube/answer/9314488
10:56:54 PM Artem Dikarev: but it hasn't that's the thing!
10:57:00 PM Artem Dikarev: once it goes down, it stays there
10:57:54 PM Artem Dikarev: like I mentioned previously, for the last 4 months, 20-30% of my videos got this "demonetization". And once numbers went down from $1,200 (for example) to $80, since then they still stay at $80
11:01:14 PM Jap: I'm really sorry, but I am not seeing any issue on your channel. I have checked all possible reason why you are getting a much lower revenue than what you see but I didn't find any reason.
11:02:38 PM Artem Dikarev: but you agree that this does happen, and it is just a fact. If a video revenue goes down from $1,200 to $80 while there is pretty much identical video next to it, which is completely normal and has $1,200 and stays that way
11:03:23 PM Artem Dikarev: the "demonetized" videos is perfectly normal as well. It gets hundreds of thousands of views. It passed ad suitability checks. The monetization is on. And one day it was showing $1,200 until suddenly it drops to $80 and stays there
11:04:15 PM Artem Dikarev: there is 100% something wrong. I know from your side you can't see anything, but there is 200%, 300% something is wrong
11:04:36 PM Jap: Unfortunately, I cannot agree since we only check your revenue when you request it. And since I just checked the revenue, this is the only answer I can give you.
11:04:45 PM Artem Dikarev: and I just need 1 person who can tell me what is wrong. Maybe someone from IT, maybe some computer science person, I don't know
11:06:37 PM Jap: Unfortunately, We do not have contact to those people who are doing the analytcs for us.
11:07:01 PM Artem Dikarev: right here the difference between screenshots is 30 minutes. You can see my subscribers went from 94,095 to 94,101, so yes, these are screenshots which were made together in a short period of time. But you can see that the first one shows $19,436 the second one shows $18,027
11:07:08 PM Artem Dikarev: total 1.png
11:07:12 PM Artem Dikarev: total 3.png
11:08:01 PM Jap: I understand that this is happening, but as I explained, you are showing estimated revenue and these revenues will change.
11:08:44 PM Artem Dikarev: From November 16 until November 25, 7 out of 8 videos got 90% decrease in revenue
11:08:48 PM Jap: Please read the article that I have provided you to know how your revenue works.
11:08:51 PM Artem Dikarev: 7 out of 8
11:09:07 PM Artem Dikarev: I read the article and I already know it, that's not what I was asking about
11:09:49 PM Artem Dikarev: imagine you come to work one day to collect your paycheck, and instead of usual $5,000 you see $500
11:09:58 PM Artem Dikarev: you come to your manager and ask, what is wrong?
11:10:18 PM Artem Dikarev: and your manager says, "I don't know, everything looks good. We checked everything"
11:10:23 PM Artem Dikarev: what will you do?
11:13:24 PM Jap: I understand where you're coming from, I'm really sorry about all of this happening but I promise you that I did my part in checking your channel carefully but I didn't see anything.
11:13:44 PM Artem Dikarev: so, who is the person I should contact to get this resolved?
11:13:52 PM Artem Dikarev: Because it keeps happening every month
11:14:04 PM Artem Dikarev: Last time approximately 4 out of 10 videos got "demonetized"
11:14:09 PM Artem Dikarev: now it is 7 out of 8
11:14:26 PM Artem Dikarev: who can help me solve this problem?
11:14:54 PM Artem Dikarev: oh, and I just refreshed the page, I lost another $1,400
11:15:32 PM Artem Dikarev: here is the screenshot
11:15:41 PM Artem Dikarev: total 4.png
11:15:56 PM Artem Dikarev: yesterday it was $24,000, now it is $16,000
11:16:02 PM Artem Dikarev: $8000 is gone
11:18:45 PM Jap: I'm sorry to hear that. As I told you, your seeing an estimate of your revenue and will change.
11:19:26 PM Artem Dikarev: well, it did not last month, it did not 2 months ago, it did not 3 months ago
11:19:32 PM Artem Dikarev: what will be different this time?
11:19:48 PM Artem Dikarev: once video gets 90% decrease in revenue, it stays there forever
11:20:02 PM Artem Dikarev: and 8 out of 9 videos I made recently got this 90% decrease
11:20:09 PM Artem Dikarev: which means my whole work was for nothing
11:20:53 PM Jap: I really don't know how to answer that since analytics changes or being refreshed every 24 to 72 hours.
11:21:33 PM Artem Dikarev: and yes, they got refreshed, it cost me $8000, just like last times
11:21:50 PM Artem Dikarev: but last times the money that was taken from me, it never returned
11:22:30 PM Artem Dikarev: so far, I lost $13,500 in the last 3-4 months because of this "strange, unexplained" thing that keeps happening
11:23:10 PM Artem Dikarev: what should I do, or who do I speak to? Because if nothing changes, it will keep happening
11:25:09 PM Jap: Unfortunately, you will be getting the same response since there is no issue with your channel.
11:25:49 PM Artem Dikarev: but there is, that's the fact! No one just wants to figure out what is wrong
11:26:08 PM Artem Dikarev: Send my channel to audit by IT people, let computer science workers take a look at the algorithm
11:26:21 PM Artem Dikarev: because it keeps happening and it will keep happening
11:26:33 PM Artem Dikarev: while people who make exactly the same videos, do not experience this problem
11:26:43 PM Artem Dikarev: so it is no the niche or topics, which are the problem
11:26:58 PM Artem Dikarev: it is my specific channel, and some algorithm issues or something like this
11:27:05 PM Jap: I am assuring you that there is no issue with your channel, especially your revenue. You are giving an estimated revenue and not the final revenue.
11:27:30 PM Artem Dikarev: but ok, hear me out pleae
11:27:58 PM Artem Dikarev: if you check video revenue on Monday, and it shows $1,000. And then you check on Friday, and it shows $1,056 (for example)
11:28:01 PM Artem Dikarev: that's normal right
11:28:42 PM Artem Dikarev: but when you check your video on Monday, and it shows $1,000 and then you check on Friday, and it shows $11.56, clearly something is wrong
11:29:37 PM Jap: I cannot guarantee that it is normal since YouTube needs to check if the views are legitimate and other factors too.
11:30:11 PM Jap: That is why, it is called estimated and not final.
11:30:30 PM Artem Dikarev: well, if I have 200-300k views per video, 90% of them come from recommendations, the rest is like home page or channel page or something, that means the views are legit 100$
11:30:48 PM Artem Dikarev: I cant send video to 300k people and ask them to watch it, it doesn't makes sense
11:31:52 PM Artem Dikarev: is this normal for a video revenue to go down 90% after "recalculations"? Have you ever heard about it?
11:35:43 PM Jap: Please understand that I can only check your channel if there is something wrong about it. In your case, there is nothing wrong with it. Everything is working as intended and your analytics shows it. I have sent the link to you earlier.
11:36:36 PM Jap: As long as you're giving us an estimate amount of the revenue I will only give you the same answer. I'm really sorry.
11:36:58 PM Artem Dikarev: I understand this completely. But how can I solve this problem? Who can help me with this? This has been happening for the last 4 months and it will keep happening
11:37:13 PM Artem Dikarev: I can't just close my eyes on losing $13,500 every quarter
11:37:38 PM Artem Dikarev: That's gonna be $60,000 per year that YouTube takes from me and nothing can be done? I just ignore?
11:38:05 PM Jap: We cannot solve the problem since your channel is not showing any problem at all.
11:38:15 PM Artem Dikarev: how can this problem be solved? Can you refer me to your manager, or IT manager, or algorithm team, or something. Because every time it happens again and again
11:38:35 PM Jap: I'm sorry we do not have a way to contact them.
11:39:28 PM Artem Dikarev: so what is my course of action moving forward? I ignore the fact that YouTube steals 30% of my money and just keep making videos like nothing happened?
11:44:11 PM Jap: I would suggest that you do not check your revenue on a daily basis and check your final revenue and not your estimated revenue.
11:45:26 PM Artem Dikarev: I am in complete depression and despair right now, but allow me one last question hopefully
11:45:51 PM Jap: I'm really sorry if you feel that way.
11:46:31 PM Artem Dikarev: Have you ever heard about revenue going down 90%, from $1,400 to $120 (for example) during "recalculation" period and then later going back to $1,400? Is this normal?
11:48:09 PM Jap: Yes, there are partners who contacted us with the same issue but later on revenue is adjusted at the end of the month or on their final pay, I am not saying that it happens all the time but it is possible.
11:48:47 PM Artem Dikarev: I hope that's the case. Because previously it hasn't been that way
11:50:58 PM Jap: I am also hoping. I know you work so hard for your channel and you deserve to have the revenue that you wanted. I've checked your contents and I see that there are a lot of subscribers viewing every videos that you posts so I am hoping that you'll get the revenue that you wanted.
11:52:04 PM Jap: Will there be anything else that I can help you for today?
11:52:53 PM Artem Dikarev: Nothing yet, thank you, I don't know how anyone can help me
11:53:50 PM Jap: I'm really sorry but I am still hoping you'll get what you deserve. Thank you for your patience and you time. I really appreciate it.
11:54:08 PM Jap: Thank you for reaching out to us. Bye for now.
11:54:15 PM Jap: Jap left the conversation
11:54:16 PM Jap: Thanks for contacting YouTube. Please take a moment to give us your feedback on your chat session: https://support.google.com/youtube/contact/ytdp_tsurvey_v2?caseid=AIsujaHiqIDt8yiN4odRq_9Zyc5b1WPHk5mLP_U59ViJ-Tz0jg6zYfPv9aY=&hl=en
11:54:16 PM Jap: Jap ended the conversation
The third one:
Chat transcript for case: 0-4880000033683
Dec 11, 9:31 PM (Pacific Time)
9:36:22 PM Paul: Paul joined the conversation
9:36:24 PM Artem Dikarev: Artem Dikarev joined the conversation
9:36:25 PM Paul: Hi my name is Paul, how are you doing today?
9:36:51 PM Artem Dikarev: Hi Paul, my name is Artem, this is my channel https://www.youtube.com/channel/UCGKWysw6DSANAVC-hHUaspg
9:37:27 PM Paul: Hi, Artem.
9:37:30 PM Paul: How can I help?
9:37:56 PM Artem Dikarev: And the problem is: Every single video since the beginning of November until November 20s got "demonetized" even though every video passed ad suitability checks, is eligible for monetization, and the monetization is turned on
9:38:51 PM Artem Dikarev: But the "funny" part is that these videos were generating money previously, until YouTube started doing earnings recalculations in the middle of December, and every single video 1 by 1 started losing all the money
9:39:09 PM Artem Dikarev: It used to be around $1k per video, now it is $80 per video
9:39:31 PM Paul: I understand you're reaching out regarding the monetization of your videos.
9:39:37 PM Artem Dikarev: yes
9:39:56 PM Paul: I know how important this is for you to make sure that your videos' earnings are in good shape.
9:40:02 PM Artem Dikarev: yes
9:40:04 PM Paul: Let me see what happened.
9:40:17 PM Artem Dikarev: please
9:41:09 PM Paul: Let me review your account here for a few minutes.
9:41:11 PM Paul: May I put this chat on hold?
9:41:19 PM Artem Dikarev: yes
9:41:23 PM Paul: Thanks, I'll be with you shortly.
9:42:17 PM Artem Dikarev: ok
9:47:15 PM Paul: Thanks for waiting.
9:47:21 PM Paul: I still need to check on this further. May I ask for a few more minutes please?
9:47:37 PM Artem Dikarev: yes
9:48:04 PM Paul: Thank you, I'll be back in 5 minutes.
9:48:13 PM Artem Dikarev: ok
9:53:09 PM Paul: Thanks for waiting, Artem.
9:53:28 PM Artem Dikarev: I'm here
9:54:01 PM Paul: I want to make sure that we have all the data in order for us to provide you the best resolution to this.
9:54:27 PM Paul: Having said that, I need to further check this in the back end for much thorough investigation.
9:54:31 PM Paul: We'll be converting this chat into email and I will update you through that.
9:54:39 PM Paul: Is this the best email address to reach you at? adikarev93@gmail.com
9:55:28 PM Artem Dikarev: Yes, that's the email. But do you also see that my revenue decreased dramatically? I am not crazy right?
9:56:42 PM Paul: I do see a decrease in the revenue, but I don't want to conclude with anything yet until we have investigated thoroughly what happened.
9:56:51 PM Paul: Your channel is important to us as it is to you.
9:56:59 PM Paul: Rest assured I'll do my best.
9:57:04 PM Artem Dikarev: This is because my ad revenue went to almost complete 0. Before the mid month recalculation, I had maybe around $900 in ad revenue per video +$100 in other, such as YouTube premium and subscriptions. And after the recalculation, I still have the same $100 in other revenue sources, but my ad revenue decreased from $900 to like $50
9:57:25 PM Artem Dikarev: I want to send you screenshots for your further investigation, so you might find them useful, I hope
9:58:16 PM Paul: Yes please. Share the screenshots here as well.
9:58:25 PM Artem Dikarev: Right here for example, is my most recent normal video. Which has not been affected by "mid month recalculation". And as you can see, my ad revenue is dominant part, equals $958.79
9:58:32 PM Artem Dikarev: Revenue Sources New Video.png
9:59:37 PM Artem Dikarev: And then right here is the screenshot of "demonetized" video, after it has been affected by "mid month recalculation". And as you can see, the revenue (which used to be approximately 800-900) went down to only $103.01
9:59:42 PM Artem Dikarev: Revenue Sources Old Video.png
10:00:18 PM Artem Dikarev: And once again, this happened to literally every single video starting from November 1st all the way until November 20s
10:01:25 PM Paul: Thanks for sharing these screenshots.
10:01:44 PM Artem Dikarev: Here also couple more useful screenshots: In the first (month of October) you can see that I got 3 million views and $7,330.04
10:01:48 PM Artem Dikarev: October Views Revenue.png
10:02:02 PM Paul: I'll make sure to investigate on it thoroughly and will keep you posted immediately with an update.
10:03:08 PM Artem Dikarev: And then in the second one (month of November) you can see that I got 3.7 million views, but the revenue is actually way lower. It is $5,948.41. And the majority of this money is because of late November videos which have not been YET affected by "mid month recalculation"
10:03:14 PM Artem Dikarev: November Views Revenue.png
10:03:50 PM Artem Dikarev: I make exactly the same videos all the time, so my CPM/RPM is more or less the same. So It is NOT because I started making shorts or other type of content. The videos are exactly the same
10:05:09 PM Paul: Thanks for the additional information here, Artem, I really appreciate it. Let's see what would be my findings here.
10:05:17 PM Paul: In the meantime, is there anything else that I can possibly help you with?
10:06:24 PM Artem Dikarev: And finally, just to show you that the first two weeks of November got completely "demonetized" (even though every single video passed ad suitability checks) here is my revenue analytics for November 1 - November 14. You can clearly see that I am making around $90 per video which collects around 200,000 views
10:06:33 PM Artem Dikarev: First 2 weeks November.png
10:07:37 PM Artem Dikarev: Except 1 single video which made around $700 (you can see the spike on the left). Which only once again confirms, that for some reason, YouTube algorithm or something else demonetizes my videos for no apparent reason after doing its "mid month recalculations"
10:08:20 PM Paul: I totally understand where you are coming from and I admire for this comprehensive checking on your channel's revenue.
10:09:14 PM Artem Dikarev: It is the fifth time I am contacting YouTube support with this problem, so please, make sure to go deeper into your research. Because previous representatives mentioned that "my channel is perfectly normal and is in good standing. Ads work as they should. And they see no problems at all"
10:09:35 PM Artem Dikarev: But you can clearly see there IS a problem, and I really hope you find it
10:10:06 PM Paul: I'll make sure to check everything in the backend to investigate this matter thoroughly.
10:10:39 PM Artem Dikarev: I spoke with 2 creators from exactly the same niche, Jake Broe and Denys Davydov, and both said that they have no issues like this, every single video generates money as it is supposed to do, and they never heard of this problem
10:13:33 PM Paul: I wish we could do a comparison however, that's one thing that we don't recommend as every channel, be it of the same category, can't be compared as they are independent from each other and various factors could affect every respective channel. In this case however, we will investigate your channel's data intensively to get to the bottom of this.
10:13:46 PM Artem Dikarev: maybe my channel is old, it was created in 2008 when algorithm was way different, and maybe it has something to do with it. Because so far we were not able to find neither the explanation, nor the solution
10:14:52 PM Artem Dikarev: I am really out of options and I don't want to lose my 3 years worth of work 12-14 hours per day
10:16:55 PM Paul: Rest assured your efforts are not left unnoticed. Your channel important to us as it is to you and if something's wrong with it, we won't set it aside.
10:17:13 PM Paul: I'll keep in touch through your email after the investigation.
10:18:00 PM Artem Dikarev: just please remember, when you do your investigation and find out that "everything is normal, and everything works as it should", in reality it is not. There is a problem, and 4 previous representatives were not able to figure out or didn't want to do it
10:18:48 PM Artem Dikarev: because receiving $80 per video, in the last 9 out of 10 videos, when I normally receive $1000 per video is not normal. Something is NOT working right
10:19:53 PM Artem Dikarev: I really hope you can solve this. Be better than your previous 4 colleagues. I am just a regular person same as you, sitting on the opposite side of computer screen
10:19:54 PM Paul: I understand. As mentioned, we will investigate this first, then we'll come up with the resolution.
10:20:20 PM Artem Dikarev: Who placed everything on YouTube, and now it makes everything worthless
10:20:48 PM Artem Dikarev: Please do your best Paul
10:21:07 PM Paul: I'll keep in touch through your email. Goodbye for now.
10:21:11 PM Artem Dikarev: bye
10:21:18 PM Paul: Paul left the conversation
10:21:18 PM Paul: Thanks for contacting YouTube. Have a great day.
10:21:18 PM Paul: Paul ended the conversation
This is what YouTube suggested that I can do, such as "turn on the ads", "don't send your videos to 200,000 people", and that everything looks perfectly "normal".
The first one:
Hi Artem,
Thanks for reaching out to us!
I am following up on this email as promised on our chat earlier.
I've taken a look at your videos and it appears that they are monetizing.
You can also check out our monetization icon guide to help you assess and understand why ads are not seen on certain videos. Sometimes, ads might not appear on your videos at certain times because of other reasons including:
- Ad Inventory - Ads may not be served every time a video is viewed. This is based on available ad inventory and the type of ad format you have selected.
- Type of Device - The type of device (desktop, mobile, etc) the viewer used to watch their content, can impact whether an ad will run.
- Ad Enablement Review - After you enable ads on your video, YouTube takes time to review if the video is advertiser-friendly, and as such you may not always see ads served after enablement.
- Ad formats - Make sure that all ad formats are enabled to maximize earnings.
For future uploads, be sure to self-certify your video against our advertiser-friendly content guidelines during the upload process. If you consistently and accurately rate your videos, our automated systems will use your input to determine which ads can run on them.
On the other hand, checking on your revenue, I can confirm that your revenue data is working as intended.
Advertising revenue is based on a number of different factors and may not be directly correlated to video views, and not all views are equal in terms of revenue. These factors include advertiser bidding, advertising availability, and advertiser demand for your videos.
For example during the holiday season some creators may see an uptick in revenue due to increased investment in advertising; this would affect how much revenue you earn even if your views stay the same. January and February tend to be lighter months.
To do a deep dive of your revenue performance, take a look into your YouTube Analytics. This will help you gain insights into the different factors that influence your revenue in particular. The viewers country location, as well as the different traffic sources might have an impact on your numbers.
Our systems adjust your monthly estimated revenue in YouTube Analytics two times after revenue generation: after one week (giving a more complete estimate), and in the middle of the following month reflecting your finalized earnings. In the case of invalid traffic occurring on one of your videos, these adjustments help give you a more complete view of your estimated revenue.
If ad serving is being limited on your video(s) due to invalid traffic, you may also see a banner in YouTube Analytics indicating this. For more information, please visit this article in our Help Center.
You may also want to check if you made any recent changes to your upload schedule, monetization process, etc. that may have impacted your earnings.
Other than that, I encourage you to keep up the great work. Engaging viewers with quality content makes them watch more, which often leads to more views, which in turn can lead to more earnings.
I hope this helps clarify things!
Please reach us back if you have other questions or concerns.
Cheers,
Paul
The second one:
Hi Artem,
Thanks for writing back and apologies for the late response. This is Patty, stepping in for my colleague.
I see that you wish to understand the decrease from your estimated earnings. I understand that you're putting a lot of hard work to provide great content to your viewers and we really appreciate it a lot. That's why I have also checked if there's really a known issue that may affect your estimated earnings and so far we found none. Looking at your channel’s data, the current estimated earnings are still considered aligned with the typical performance for your channel.
As ads are shown on your videos, your estimated revenue will then depend on how the advertisers will give profit to your video as not all the time there is an amount in line when ads are shown and not on the video views that you get.
Regards,
Patty
The third one:
Hi there,
Thanks for contacting us. I apologize that our conversation was interrupted. This is Leonora, the one who assisted you earlier.
As we have talked about, you would like to seek assistance with regard to getting a low RPM on 2 of your latest uploads. I can only imagine the time and effort you've exerted for your channel. I know that it's been a long journey and you're closely monitoring your account - after all, you have worked hard for it.
I took the liberty to check your account and so far, the video's RPM is just working as it is. Revenue Per Mille (RPM) is a metric that represents how much money you’ve earned per 1,000 video views and this is based on several revenue sources including: Ads, Channel memberships, YouTube Premium revenue, Super Chat, and Super Stickers.
RPM is a snapshot of the rate at which you’re earning money on YouTube. If it goes up, it means you’re earning more money for every 1000 views, and if it goes down, you’re earning less. Note that your RPM may go down when there’s an increase in unmonetized views, even if your revenue was the same.
To improve your RPM you should improve your total revenue. Here are some steps to maximize RPM:
- Turn on monetization on all videos
- Turn on all ad formats
- Turn on ads at eligible positions (for example, midrolls)
- Turn on AltMon features (for example, memberships, Super Chat) to diversify your revenue streams.
Keep in mind that each feature has its own requirements and guidelines.
In addition, please know that the data on Analytics has a latency of about 24-72 hours and this may be one of the reasons why you aren't seeing a daily update on your account. We highly recommend that you check your video or channel's data on a longer date range or at the end of the month to get a much more accurate figure.
Whether RPM goes up or down, it’s a good indication of what is or isn't working in your revenue strategy. Understanding what influences RPM can help you identify opportunities to improve your monetization strategy.
For you to be guided, you may check this article here.
If you have questions, please contact us.
Thanks,
Leonora
The fourth one:
Hello Artem,
Thanks for your reply. For me to be able to help you out further, I have coordinated with our internal team and let me share a word with you.
They have checked your account and found out that your RPM data may be affected by an invalid traffic on your videos. Our systems adjust your monthly estimated revenue in YouTube Analytics two times after revenue generation: after one week (giving a more complete estimate), and in the middle of the following month reflecting your finalized earnings. In the case of invalid traffic occurring on one of your videos, these adjustments help give you a more complete view of your estimated revenue.
Examples of invalid traffic on videos:
- Friends or contacts letting playlists of your videos run all day long, resulting in a boost in ad traffic due to ads playing on those videos.
- Announcing to your viewers that they should watch or click through ads on certain videos in order to boost ad traffic, thereby boosting ad revenue.
- Third parties running automated clicking bots on your videos to manipulate ad traffic.
If ad serving is being limited on your video(s) due to invalid traffic, you may also see a banner on YouTube Analytics indicating this. Here are tips to help you prevent invalid traffic.
- Avoid partnering with untrusted parties when it comes to video creation and building your channel. For example, some third parties might push for purchasing traffic to raise ad revenue on your views, likes, or subscriptions - it’s best to avoid working with them.
- Don’t click on your videos’ ads, even if you think it might be OK to do so. Our systems recognize when creators click the ads on their own videos, and if it happens consistently over time, your account may be disabled to protect both advertisers and the creator ecosystem.
- Never encourage friends, family, or anyone to click on your ads to help you make more revenue, even if it's for a good or charitable cause.
For more information, please visit this article in our Help Center.
I hope this clears everything.
If you have questions, please contact us.
Thanks,
Leonora
And right here is the UNDENIABLE PROOF that money IS disappearing from my YouTube account, but once again, according to YouTube, it is "all fine / working as intended / there is no problems with my channel".
Before the demonetization
And literally 15 minutes later
You can see here that my ad revenue went down to $17.26
Some videos went down as much as to under $10 and less
I usually get $4-$6 per 1,000 views, but these "demonetized" videos went under $1. Some even as little as $0.01
These are just a few examples of what is going on. And once again, according to YouTube Creator "Support" Team, everything works absolutely normal. And there are no problems at all. While in fact, there is.