hanabunny

Patreon's Payment Information (Patreon)

Published:

2016-10-01 16:06:55

Edited:

2016-10-01 16:10:16

Imported:

2021-02

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Hey everyone,

Since I'm getting these questions about why you are not charged yet, I tried looking up the issue and this is what I found:

"
Ok, so from what I can tell, if you status is "Pending" it's still in the process of either going through the charges of your card or your Paypal. Just be patient and it should go through correctly. It's not immediate for everyone's payment on a single day.If your status is "Declined" please double check all of your paypal or credit card information. That information is (I believe) checked every 48 hours, so be on the look out for any mistypings!I haven't received payment yet as there are still pending pledges, but that's ok. That should give everyone a little time to make sure all information is correct."

Also this:

What does a patron's status mean?

Your patrons can have 4 different states: Processed, OK, Pending, and Declined.

Processed - Your patron's payment was successfully processed.

OK - Your patron is all set to be charged during the next payment cycle.

Pending - Your patrons are in the process of being charged. Remember, it takes up to 72 hours for all patrons to be charged.

Declined - Your patron's pledge declined, and they
have been notified of this. They will need to update their payment
method in order for us to attempt to re-process their payment. Once they
update their payment method, their status will return to OK. We will
try to re-process patrons who've updated their payment method within 48
hours.

Hopefully you guys find these information helpful. I am also new to
Patreon and getting flustered with all this stuff so I hope you will
bear with me. I will make sure you are compensated for your time and
effort :)!

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