Patreon Asked Me for Feedback on the Suspension (Patreon)

Disclaimer:

I have tried to be as calm and as logical as a medicated me can be. Please let me know if you feel what I'm saying makes sense, or if I'm being sensitive.

My Feedback:

Respectfully, for my page to be suspended without warning, was very upsetting and unprofessional. I was left unable to update my patrons, the responses to my emails were slow - limited to one a day, and I was given very loose guidance as to how to edit my content to be in line with the guidelines.

The content that was flagged had been up for years. Why now has it been deemed unacceptable? I don't know whether a troll reported my page or AI flagged it up because of keys words, but context absolutely matters when it comes to content. Saying the word 'black' does not make you a racist, just as using the pet name 'mommy' does not make the content feature incest. I feel very frustrated. This kind of censorship hurts both creators and consumers alike.

I've loved my experience on Patreon up until this point. I felt protected, respected as a creator and like my content was valued. To have my page shut down without warning was upsetting. This is my job. One that I care about, one that I worry and stress over, one that I want to do well.

If any future problems arise, I would really appreciate a warning email, allowing me time to talk to my patrons and keep them in the loop. I've also lost out on a month's earnings because of the suspension. I'm very fortunate - my wage is ridiculous for what I do. I make up role-plays and sell short romance stories. But this could have happened to a creator who wasn't so fortunate. This could have had real consequences, not just me feeling uncertain for a week.

I'm saying this because I have a genuine concern for my future on Patreon. I want to stay here. I've built a history here and a community. Please read through my thoughts. I and (potentially) other creators would really appreciate it.