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Hi all ;)

I had never paid attention but on Patreon you can see the (anonymous) feedback of the members who unfortunately leave me.

I reassure you it is anonymous, there is neither the name or the email of the person, there is just his feedback for which reason he had to leave my Patreon, so I don't even know who it is ^^


I noticed that very often it was these 2 comments that came up the most: 

  • It was too hard to find or access my benefits/rewards
  • I didn't receive the benefits/rewards described on the creator's Patreon page


I was never aware that some of you don't have access to my content after paying and I'm really sorry about that, but why didn't you contact me? I would have answered you and given you the links to download ;)

Normally when you take a subscription on Patreon, you are automatically redirected on the "membership" page with the rewards links.


Make sure you are in the "membership" tab.

When you click on it you have the possibility to contact me and you have access to the links to download your rewards according to the Tier you have taken:


If it's not your case or if you have a problem to download your rewards don't hesitate to contact me before leaving and ask for a refund ;)

I don't know yet if I have to send a message to explain how it works to each new member who will arrive, but I'll already send a message to everyone privately.


Thank you all for your support and sorry for those who had paid and did not find how to access the content.

See you soon!

Comments

hades6

I've never had a problem I've been on patreon since 2016

hades6

I'm on pc maybe that's a problem and on phone or tablet the best that people have a problem and contact you to find a solution

jul3dnsfw

Maybe yes, I never tested on phone, I am also on PC. I'll send a general message and maybe by chance I'll find those who had this problem because as their feedback is anonymous I can't contact them ^^

Anonymous

The only problem I have with Patreon is the choice of distribution platform that is Mega. For free users they put a limit of 5GB per day and if you are patron tier with access to previous months 4k content 5GB is a painful. Have you considered gumroad distribution, other patrons I have use this method which stores the reward in my library in the cloud so I can access whenever without having to download it either. Saves alot of storage space.

Anonymous

I've never had a problem.

jul3dnsfw

I hadn't thought about the limit with Mega, having a pro account so I don't have this constraint, thanks for telling me ;) I also have an account on Gumroad but I use it more to sell some images by the unit, there is not much. I don't think I can integrate Gumroad with Patreon, I have to choose one or the other or I can propose both and the member will be able to choose to subscribe to Patreon or Gumroad, On the other hand I have to publish everything on Mega to Gumroad and it might take a long time ^^ I'll see if it's possible.

Anonymous

The other patreon just does a whole month worth of release into 1 gumroad item every month for each tier at the end of the month and then sends out a coupon that expires after a week or so to all people in that tier so they can redeem it on gumroad for $0 and non patrons are also able to purchase previous month releases they like ;) without having to patreon either