Payment Error Update/Fix (Patreon)
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If retrying your card fails, Patreon says the best way to resolve any continuing payment errors is to do ONE of the following:
- Contact your bank to confirm that the charge is not fraud
- Update your payment method to a new card
- Use Paypal instead
I'm so sorry for the inconvenience. Some patrons whose cards failed have already deleted their pledges, so I'm especially grateful to any of you who are/were able to stay and get your pledge through. (and to those of you who have - thank you for sitting through this PSA twice. ^_^)
Also, if you're a follower who's been thinking about pledging, or a patron who's been thinking about increasing your pledge, now would be an especially helpful time to do that. The comic is back from hiatus with 2 patron-only pages in July, and we're at a 10% patron loss for August due to the payment issue. There's some milestone goals we'll need to re-meet if I want to keep DOTU active through the coming months!
Feel free to reply or PM me if you have any questions or need any help.