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Welp, my package arrived today...  and got my hopes up to high.

The good news, I wanted to thank Everyone here for their tremendous support!❤️❤️❤️ You’ve allowed me to make this big purchase! I couldn’t be happier! Until I got it.... 🥺

The bad news is, it’s a fluke. Unfortunately, like all the other times, I end up with the bad one. Shipping looks like a train wreck, for a item that’s well over $600, I’d expect a little more care. It looks like it’s just the outside box that took the beating,  but it still tells a story of the Journey it took to get here. And it’s a pretty sad story.

Also, when they lamented the glass to the screen, it looks like dust and a scratch? What ever it is (probably dust) it’s there PERMANENTLY! it’s “Underneath“ the glass so there absolutely nothing I can do to clean it or remove it. I have OCD, to a certain extent, so when I spend over $600 on a item that has a professional reputation, and receive something in this condition, I’m sure gonna be sad and upset. I expect high quality and is what I payed for.

I can for sure get my money back and I’ll probably get a replacement, but it sure sucks to have to do this. Hope the second is better than this one! 

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Comments

Timmainsson

The box is of no importance. That aside you are correct about the screen. You have every right to get exactly what your ordered and the "dust" you see is indicative of problems other than just cosmetic. Its upsetting but remember you paid for it they are not giving it to you. I've had problems with ordering laptops in the past (two whereDOA) So don't let it get you down and send it back. Happiness is in getting what you want and having it work first time every time.

TwelveNine

Yup already ordered a replacement! It just sucks for me not upset or sad anymore, just gotta wait a couple more days is all. Ya really it’s the dust that does it for me though. When I say I have OCD small tiny stuff like that stands out like a sore thumb! I’ll notice it and it will stay in my head and annoy me knowing that the screen isn’t “perfect”. Well Someone else could think nothing of it. It’s no big deal though now, just hoping the next one can be better 😁👍

Timmainsson

When it comes to it the dust is an impediment that will damage the screen so you are 100% right.

Colonel Arbuckle

Aw, gee. I'm sorry you didn't get a quality product the first time around, Twelve. It looks like a quality tablet when it's put together properly. Hope you get what you paid for on the second one!