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Recently we identified an issue in our systems that resulted in some of your members being charged in the incorrect currency. We’ve resolved the issue and have initiated a full refund of these incorrect charges back to your members. You may notice a slight fluctuation in your payout balance due to this corrective measure.

Please note that this action has canceled the affected members’ recurring bill(s) and also impacts their ability to access your Patreon. We have notified your members regarding the refund with a link to rejoin your community. 

We deeply apologize for any inconvenience, and we’re taking steps to ensure the issue doesn’t happen again. Please reach out with any questions or concerns you may have.

Thank you,

The Patreon Team


Please accept my own apologise for this. I hope it will not be a issue in the future 

XXX

Andy


Comments

Michyle Glen

I appreciate the heads up, Thank You.

SusanGentry

i will also check to see if i am affected...