Patreon Issues, again (Patreon)
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Hello everyone!
Well, Patreon has screwed up again: more than the usual number of pledges have been declined this month, and I don't seem to be the only one either - the whole site appears impacted. From my understanding this is because Patreon is now billing from the UK, meaning that some patrons are having their pledges flagged as suspicious (international charge) and declined by their banks.
This is naturally all Patreon's fault, and you shouldn't have to do this, but I'd appreciate if you would check to see if your pledge went through, and, if it didn't, either check with the bank to see if it was declined and try to clear it if so, or update your payment info and switch to a debit card.
Here's a link on how to update your payment info:
https://patreon.zendesk.com/hc/en-us/articles/203913769-How-do-I-update-my-payment-information-
According to patreon's own announcement, they're continuing to "retry payments" so I assume they're bashing their heads against your banks who are desperately trying to figure out what the hell is going on.
While some people made it out rather fine, it appears the impact it's had on me (as you can see above) accounts for roughly 2/3 of my patrons not going through, which is rather devastating as I've come to rely on this platform to, in due part, pay bills. Effectively, it sets me back to the position I was in about a full year ago, which is rather harsh. Your backing is the only reason I could get the last project out the door when I did, but now I'm facing the possibility of having to ramp up my regular job again which means less time to produce things here.
At any rate, sorry to bother you about this, and thank you, as always, for your continued support and all of your kind words. Neither of us should have to deal with bullshit like this, but companies care very little about us average people in the end I guess.
All the best, and be excellent to each other!
/DH