If You Are Totally Stuck On Patreon Here are the Steps To Take (Patreon)

If You Are Totally Stuck On Patreon Here are the Steps To Take

I'm sorry if you are frustrated or disappointed, that makes sense, and I have been there before. It is okay to be stuck, just take a few breaths. There is nothing to be ashamed of if you are having a tech issue, and I want to empower you to resolve it. Let’s get started on resolving the problem!

Here are the best steps to follow to find the solution you need. If you feel like you have been missing out on your bonus content or are unsatisfied for any reason I am happy to offer a refund for up to two months. Follow the steps below to get a hold of me so we can find a solution!

1. Watch this video on how to add the bonus content to a podcast app Setting Up Patreon Bonus Content on Your Phone  and on other apps Setting up Patreon Bonus Content in Other Apps

2. Watch this video on how to unsubscribe and resubscribe to the bonus content https://www.patreon.com/posts/how-to-and-then-36791556 

3. If you are looking for something specific Patreon has most answers here https://support.patreon.com/

4. Read thru our Tuesday Tutorial Posts https://www.patreon.com/sleepwithme?filters[tag]=tuesday%20tutorial

5. Read thru our Monday Minder Posts https://www.patreon.com/sleepwithme?filters[tag]=monday%20minders

6. Our FAQ page https://www.sleepwithmepodcast.com/patreonfaq/

7. Send a note to Patreon support- The more specific you are the easier it will to help. Be sure to mention what device you use (type of phone tablet or computer) if you can be specific about what operating system that would be great too. What is the issue you are facing? When you read through steps to fix that issue at what step did the issue come up? The more you tell support the more they can help and avoid the issue for future patrons. So send support a note via this link- https://support.patreon.com/hc/en-us/requests/new?ticket_form_id=70716

8. Contact "Sleep With Me" for refunds or any other concerns. If you can be specific it will also help me help you. Use this form https://www.sleepwithmepodcast.com/contact/

9. I know not everyone is super tech-savvy and that is okay. If ALL of this is confusing to you a great place to start learning more is youtube (or google).  Here's a video on how to download podcast apps https://www.patreon.com/posts/37560903

If you don't know what a podcast app or RSS or how to chat on a youtube embedded video...just search for the answer. Go to youtube and search for something specific like "how do i download a podcast app on android (or even the name of your phone) https://www.youtube.com/

I am trying to find the best way to meet your support needs, I realize that I might not be cover every need and will keep trying to communicate and adjust where I can.

Thank you so much for the value you place in the podcast and your willingness to back that value up with your hard-earned support.