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My dear friends and supporters,

this morning I received a few messages from some of my Patrons that worries me, why I want to keep you informed.

I was told that Patreon, for whatever reason, has refused payment via credit card for the coming month.

I know the phenomena from DeviantArt too, first they refused to take my card. I tried it two times, then I finished to try it. Two days later I tried again and everything runs smoothly.

  • I can only recommend you to try it here, too, if you should have problems with your card. 
  • I also advise you to contact the Patreon help desk, usually the Patreon team answers very quickly and competently. 
  • Another step would be to talk to your bank. (very important)

New rules have been introduced, so recently all artists who offer adult content (including me here) had to verify that we really are adults via a third party provider. With photo and ID - we refuse, the money would not be transferred.


It may therefore be that banks now require a one-time OK before payments to Patreon are initiated. For this I have searched out an article from Patreon itself.

https://support.patreon.com/hc/en-us/articles/203913799-Retry-my-declining-payment

I hope the system runs smoothly again soon.

Best wishes to you,

Jim / Amaz2k12

Comments

Cole jones

Thank you for this update it does make me feel a bit better to know it's not just me. I am going to try and fix things with my bank in the morning and hopefully everything works out. But yeah I really hope Patreon can get this problem fixed soon since it doesn't just effect us it effects you the artist much more and in a much worse way.

Amaz2k12

Right now are there eight people who have contacted me about this problem, Cole. And I'm very sure, that this problem will be solved very soon.

SitriAbyss

I got this too with some of my backers. And I think it happened to several other guys who did not messaged me because I had record amount of declines for August.

Amaz2k12

I'm sorry to hear that my friend. I had eight patrons who contacted me, but yes, there was much more declines in August as usual. I thought it was because of my illness absence.