Pause of Tech Support Announcement (Patreon)
Content
Hi, everyone.
Starting from today, we will no longer provide any tech support until further notice.
Investigating and finding out why the game doesn't work on another person's machine is time-consuming. The complexity increases when the other person's machine isn't in the language that we understand. Unfortunately, we are a very small team and the time spending on providing support means less time working on the game itself.
As discussed with the supporters during the new release plan, we wanted to provide limited supports at first, but the amount of messages asking for our support have been increasing to the point that it starts to affect the development time.
While we would love for everyone to be able to play the game, we have to make a decision that prioritizes finishing the game first.
If your card is recently charged but you cannot play the game, you can send us a message to ask for a refund.
Thank you for your understanding
- Punipen