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To begin with, I’ll write right away, if you are from Germany, don’t take it personally. I know there are many patriots who will blindly follow their country. I could go too far, but you should also understand me because this mistake was not made through my vein and certainly I don’t want to solve it.

Although there were many problems, I still hoped for a good outcome and continued to fight. I called the immigration service and demanded to solve the problem, which they themselves made. The problem is that I am without documents. Although not, from the documents I have a copy of the first page of the passport, according to which I can do nothing. When I was at the Ukrainian embassy, I asked people where it was best and fastest to get a passport, and everyone was talking about Poland in one voice. Okay, I am the people who said “Yes, all you need to do is go to the Ukrainian embassy and order a new passport” but no one knows about the situation in Ukraine and does not understand that other problems are being solved in embassies now. When I was at the embassy, I was directed to a website where you can't book anything.

The days are getting closer to the trip I can't go on. I tried to get at least some necessary information and asked for compensation for the tickets (if the tickets weren’t 600 euros, I wouldn’t be very worried), but from the German side, they told me “Well, as long as your plane hasn’t left, there’s no problem”, apparently they do not understand that the problem cannot be solved. At one point, I decided to check how much plane tickets to Berlin cost, and, surprisingly, I was lucky. A bit, not comfortable with a double transfer, but the ticket is relatively inexpensive, 50 euros for everything. I understood that trying to solve something at such a great distance is very pointless. I also thought about finding myself a lawyer who could help me not only with compensation matters but also with the correct writing of a statement on such a problem. However, realizing that I would spend much more than I would get back, I immediately turned away from this topic, but I really wanted to punish these people. Having planned the trip, I now relied only on luck that they would let me on the plane without documents (well, I have a temporary residence permit, but airport employees quite often ask me to show my passport).

Let's skip a few days. When I got on the plane, I called the immigration office, asking what time they work, to be sure that they will be there. The woman who took the call with a sneer said "Like, you're flying here", she clearly did not expect me to take this very seriously. I was very surprised by this reaction. But it became clear to me how seriously the state takes such cases. I am too small a person who can influence the situation, but something had to be done. I arrive on a plane to Germany, get off the plane, and catch deja vu. It's only my first hour in Berlin and I understand that I want to fly home. Due to some problem with the railroad, I have to wait 50 minutes for one train, drive 10 minutes, and then wait another 45 minutes for another train. And I would not be so upset if I did not understand that this is the only way to the city that I need. The next day I went to the immigration office to start a living hell with them. I have one good friend who speaks German to fully convey what I need. Before I got there it dawned on me. When I spoke with the immigration worker (when I came to register), I remembered that at the moment when I spoke with him, he was holding my Ukrainian passport in his hands. Remembering this, I wanted to meet him personally. Now, I will broadcast everything that happened.

So I go into the building, and there is a guard at the entrance. He can't stop me, as there are a lot of different offices (social assistance, registrations, and just workers), however, I just turned into the immigration-center. The guard didn't even notice me. I went to the registration office and started calling the woman with whom I spoke before. In parallel, I went into the office to check if there were cameras on the ceiling. I did this in order to tell the authorities to look at the records of the day my application was eligible. Unfortunately, there were no cameras, but the staff began to ask if they could help me with something. I asked in English to call the woman I contacted, but one of the bosses passed by and started telling me (in German) to leave the office. I nervously started saying “I need to call the woman I was talking to because I have a serious problem” to which I received the answer “We only speak German” and repeated this to me so many times “Only German!!!”, trying to get me out at the same time. I got really angry and said, “I do not need your fucking German because I need to call the boss here, who made a mistake and is now hiding somewhere.” I began to call this woman and go out into the corridor. This idiot began to press some button, from which the automatic door began to close. But first, a small part of the door closed, at which I began to laugh. After the main door began to close, but since the sensor was on top, I just walked with my foot and the door automatically opened. The woman did not pick up the phone, and the worker began to shout “Come out”, I, interrupting him, shouted in response “Call the woman”. I was very angry and did not want to give up, if they close the doors, then I will lose all the possibilities of contact with the people I need. This worker nervously pressed the button to close the doors, but I moved my foot across the floor to touch the sensor to automatically open the doors. After some time, this woman accidentally walked between the offices and saw me. She told me: “Oh, you're already here! Now I'll call the boss." I have achieved my goal and now I can be more calm. I sat down in a chair and started calling my friend to arrange a translation (knowing that no one would be able to speak English). The man who tried to expel me approached me and began to sort things out with me. He said “You are in Germany, and I am obliged to communicate in German”, then I was completely fucked up “Where am I now? At the immigration center? Why the hell don't you speak English? I no longer live in Germany, and now you are only letting me know that I should hate this language even more.” Although he spoke German, I can only roughly understand what he said: "I can not know all the languages ​​such as Italian, French, and English, but you are now in my country." I understand that it makes no sense for me to discuss something with him by saying “You humiliate yourself. You work with people from other countries, and you may not be required to know English, but you definitely should have. I’m actually surprised that you work here since you can’t carry on a conversation with me. ” In a boorish way - I know, but I'm already very tired of this situation and how everyone treats it. I left him and went out for some fresh air. After 10 minutes, I saw in the window that the boss with whom I once spoke had gone out into the hall and I began to go inside. I met with him and said “We need to talk somewhere in the office, and not in front of everyone, since the situation is not simple and there is no point in listening to everyone,” to which he agreed, and we went to one of the offices where we were alone. I called my friend and we started to figure out what the problem was and why it happened. Since there were a lot of conversations in German, I saw that the person was engrossed in the conversation and even seemed to be ready to help.

Interrogating him on all points, he became more and more confused about future actions, since it was not so easy and not so fast to make a passport. He could not name the reason for this mistake, but he admitted that he did it. We talked for a long time, and every 15 minutes the guard came to see if everything was in order. The head of the points wrote down everything on a piece of paper in order to better understand. We all came to the same conclusion “No one knows what to do next”. I needed documents for the evidence base, namely (when the loss was reported / when the claim was withdrawn / proof that an error occurred). It turns out that the workers of the immigration center have access to a special police department (this is no longer an ordinary police and they will not check anything there, but the application immediately goes to Europol), where no signatures or the presence of the applicant, as well as any papers, are needed for the application. It seems to me that Germany somehow has a bit too much power in its hands.

And then there's the issue of compensation. I want to describe the scale itself by spending on everything. I lost: plane tickets to Turkey, travel to Germany, accommodation in Germany, travel to Poland, accommodation in Poland, ordering a passport (payment for the passport itself, registration, delivery), and the way home. And the most important thing is my physical condition and stress, which now greatly affects my diagnosis. I will not count how much money I spent, but it turned out to be very unpleasant. I didn’t list my expenses, because they interrupted me and said “We don’t have a cash desk to pay you back, but I can’t pay from my own pocket, because I don’t have anything.” I understood that such things (especially in Germany) are done through the courts, but I am too powerless in this situation. When I streamed before the trip, I was not going to raise money to solve MY PROBLEMS, especially since I thought that the German workers would somehow involve the German government in this. But with your help, I was able to cover a small part of the cost, for which I am very grateful. But I didn't categorically want my subscribers to cover these expenses due to one person's stupid mistake. For sure, to subscribers from Germany who wrote “I’m sorry about this situation, I hope I can help”, I just didn’t want to accept money...

We talked for 2 hours to at least understand what to do. They can’t give me documents about information about the application (apparently for them it’s like writing a message to the police mail, such as putting it on the wanted list). We agreed there that they would issue a temporary German passport book, where I could travel around Europe (but it would be more likely to go home and to Poland for a passport) and the boss would call the Ukrainian government to explain the situation for applying for a new passport. What really surprised me, was when the boss went to collect documents, I went into the cafeteria (in the same building) and ordered coffee and the workers could speak English ... Well, isn't this hypocrisy?

As soon as I left Germany, everything was fine, again. I arrived in Poland, checked into a hostel, and visited the Passport Service. There were absolutely no problems. Except one. When I went to the Passport Service and explained the situation (why should I get a new passport) to them, they told me “Your passport is in working order and we have absolutely no information about your problem. You have 2 choices. Leave the first one as it is and wait for your passport to arrive somewhere and order delivery there. The second is to write a statement about the loss of a passport, and according to this statement, we will be able to order a new one.” I made such a difficult journey here to leave everything as it is, no, I'd rather get a new passport. Even the Ukrainian workers themselves were shocked by the power of Germany and the lawlessness that they themselves could arrange.

This is how my story almost ended. I am now waiting for a new passport and no longer hope to get the old one, because he lives somewhere. Just somewhere traveling without me. The most annoying thing is the Canadian visa, the money spent on all this, and the time. But I was visited by the thought that I was not in the worst situation. If I now lived outside the EU, then I would just be stuck in the country with no way to solve the problem. Existing without a passport is not very encouraging. It is almost impossible to make a new one at the embassy, and it would not be possible to go to Germany to solve the problem. I am glad that I had a difficult situation, but not the worst

I hope I didn't make the Germans very angry for the strong flow of negativity, knowing that no one will change anything anyway. And this is not a black streak in my life, but just another test. To some extent, I am glad that this is happening in my life since it only hardens me and gives me a lot of opportunities to study even what I do not need.

Comments

Megallennial

Good for you for standing up for yourself. Bureaucrats can be really thick-skulled. You have to do their work for them, plus be ready for their errors (sometimes impossible.) You're brave, but we already knew that! Stay strong and enjoy what you can make of your plans!

AngelsLieToKeepCtrl

I have no words. In an Embassy, workers should speak English as it's people visiting the country that usually need to visit the Embassy. Usually English speaking people. I'm sure everyone in Europe would be aware that there would be refugees from Ukraine needing help. I'm so shocked that you were treated so poorly. I'm glad the matter is over. I really admire your mindset on handling the situation.