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Dear Patreon Supporters (Patreon)

Published:
2017-12-10 18:55:06
Imported:
2023-10

Content

Hey, it looks like there's a really big and concerning update Patreon wants to do. I wanted to talk to you guys about it. Here is the Official Post: https://blog.patreon.com/updating-patreons-fee-structure/ and here the Twitter Feed: https://twitter.com/Patreon/status/938920810084831232

Okay, so my biggest concern right now is for you supporters. Patreon's planned update is going to be hitting you guys really hard and it really concerns me. My patreon is based around free content, community, and early access, so I never was bothered by the cut taken out from me for fees. Their plan is those fees being pushed onto you guys does concern me.  I would very much rather such a thing doesn't happen to you guys. I do understand that it'd be absolutely awesome for me to not have to pay the fees and such a thing would be really appreciated, but most of my supporters are $1 teir supporters at some point. TuT It makes me feel really bad because it's causing a lot of trouble and stress for $1 supporters from a number of other people. 

THE HUGE concern that broke me is their push for anniversary charging, meaning you get charged on the day you began supporting an individual artist. I know people who support 10 artists at once. That is going to be a lot that those supporters will now have to keep track of individually along with their personal lives now. I feel really bad about that type of inconvenience to people. Personally, I wouldn't be able to handle being a supporter if I had to keep track of 10 different transactions each month. I started my Patreon mostly because it had a monthly fee at the same time all the time that I didn't have to think about too hard. I'm a really dumbly disorganized person, and the monthly thing made it really easy for me. (I am REALLY hoping they don't do this.)

Currently, I am unsure how I should plan for this, what I should do, and what is to come. I am still going to use Patreon as long as I am getting support for it, but if things are getting bad for both me and you, please let me know. If it comes down to it, the biggest statement a customer can do is to stop supporting the site through patreon. I don't want to do that, but if it becomes that big of a problem for you guys, let me know. I will think about how I can accommodate for the same things I am offering here without patreon if I need to. I love the doodle sketches for each month. Let me know if YOU have a stable idea, too. I'm preparing to break out my Ko-fi and Paypal..me again. Try and figure out how to go about it.... Ah,  already miss the "Singular day of payment" and it hasn't even taken effect yet. The simplicity.... The simplicity.... I already miss it so.

____

It also seems that Patreon is having some trouble trying to work with their "charge Upfront" feature concerning the "Double Charge" that occurs for people who start as a supporter at the end of the month. My feed back for that was to make sure New Supporters are WELL INFORMED of what is about to happen before they press the support button. I've even made sure to talk with some people before hand about this and urge them to wait until the 1st of next month rolls over if they do not want a "double charge". That way they know exactly what they are getting into at late month if they so choose to still go through with it. 

Since you guys are part of the charge upfront program through this, it would probably be helpful to the staff to give them your input on parts you like and dislike about it. CLICK HERE for Patreon's Support Ticket form

Comments

Anonymous

The Math is wrong for patreon to be doing this. $1 is their biggest supporter, and the 35¢ is absurd. The fact they claim it will be "better" for creators to lose their $1 supporters is absurd. $1 is the largest supporter base, and is being asked to pay a 38% processing fee - that's bad for everyone, and I can't imagine it was done for any reason other than to make their buisness model easier/simpler - aka money - It's a real shame. I'll try to keep supporting everyone elsewhere, but this site is turning out to be less about the tip jar and more about reward tiers and "compensation." I really don't know what they're thinking.

Uluri
>>8807729

TuT All the artists I follow on here, there have always been SO MANY $1 supporters, that is crazy that they'd hurt them so much. I've been trying really hard all morning to try to find more info to figure out what they are going to do about this. There's not much from patreon anywhere at the moment. Closest I've gotten to "new" news is an off source from Defranco in the H3 podcast at about 47 mins of not so much reassurance. Not related to finding what patreon's up to, Can't wait to watch Jim Sterling's Monday video that's probably going to be about it, though. I love listening to him complain and sass about stuff. He was apparently drunk raging on his twitter about it yesterday. Please let me know if you find out any info as time goes on. Lots is getting tossed around in conversations.

Anonymous

Doing the math, with a 38% processing fee a 20 dollar pledge turns into a 27 dollar and 60 cent pledge (unless I'm doing my math wrong or something). Instead of making such an outlandish fee for the patreons to pay it would probably be better for everyone for patreon to get the third party fees solidified at a certain, unchanging rate. Plus if I had to pay an additional $ 7.60 to just support someone I'd much rather that money go to uluri instead of to some third party processing fee

Anonymous
>>8807729

Based on news I've seen on twitter, it seems to probably all be tied to when they went for a made an initial public offering - they are a company that is obliged to make money. Creators make less money based the overall contribution unless your average support is something like 20+ dollars or something like that, moreover - charges and payments aren't going to be made at a single time - so it's going to be even more tedious track multiple campaigns and makes tracking overall income more difficult for creators. Honestly it looks like they planned on changing everything over to upfront system to get rid of fake patrons, and decided to "overhall" the system to simplify income [specifically Patreon's] as much as possible. The fix they need is to scrap that 35c thing and make it a static percent. The real issue for me is that EVERY time the expense is mentioned Patreon's PR assures us that they only ever take the 5% and they aren't making money off the processing charges - which just further highlights how out of touch they are with the issues creators and patrons have with the new plan.

Anonymous
>>8808809

The math is (2.9% of your Pledge)+35c so it would be 7.60 of fees if you pledge a dollar to 20 different campaigns - and only 93c if you're pledging 20 to a single campaign. A lot of creators are mad at Patreon right now because it will 1. hurt overall income alienating their $1 patrons, and 2. because it's preying on the patrons claiming that it's "supporting the artist" when in reality artists are getting about the same percentage of "spent money" - it's just that patrons are footing the bill to support creators - which hurts the widest base of the community by driving away the $1 supporters

Uluri
>>8808809

Thank you for this math, Basil. So it's also hurting the "Support the community" aspect of it, too.