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We received reports that a number of patrons were double-charged on October 1st and a few days following. Our investigation found that the issue was not on our end and that all confirmed cases indicate these charges were from a single payment partner.

Starting today, the payment partner will be reversing all duplicated transactions automatically and initiating refunds to impacted users. These may take a few days to process.

If you do not see a refund by Monday, October 10, please use this link to contact Patreon directly. (https://patreon.zendesk.com/hc/en-us/requests/new) 

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Anonymous

I’m good either way…… charge the duplicate it to season 2 of Churchy

Anonymous

Thank you. I was wondering why it kept asking me to pay, when I saw a payment was processed.