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We have a new item for our lovely patrons! This beautiful piece is a Patreon-exclusive only available for our Touring and Elite tiers. There's no better way to kick start your day than by sipping a steamy beverage from your new mug. It's emblazoned with the official seal of D.A.D.D.I.E.S: the Department for the Acquisition, Destruction, Deployment, and Investigation of Extranormal Stuff.

This mug will be delivered to all Touring and Elite members who pledge for three consecutive months. If you're an annual patron, you will receive this item three months after your join date. We promise this mug will never be available anywhere else - it's a Merch by Patreon exclusive. After six months, it's gone: we'll be swapping this item out for new goodies. 

Have you joined Patreon recently? If you pledged prior to this post, you'll be receiving two exclusive rewards! Our previous Merch by Patreon reward is sent after three consecutive months from the date of your pledge. If you haven't received anything after three~four months of eligibility, please reach out to us so we can help your merch find its way home! 💖

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Comments

Anonymous

Yeah I haven't gotten this either. I have been a member for years, I used to get all the merch but now nothing.

Anonymous

I got this mug a few months ago! I love it! ☕️

Stanley Johnson

Wait so if you been sub to them on here u get one?

Ashley Nicollette

Yes, if you subscribe three consecutive times back to back at the Touring level *and* haven't opted out of physical merch, you'll receive this.

Ashley Nicollette

We have a couple of questions about the missing Patreon merch: 1) Have you opted out of physical merch on Patreon? You can check it by reading this guide: https://support.patreon.com/hc/en-us/articles/360021279652-Claim-my-exclusive-Patreon-merch-from-a-creator#:~:text=If%20you'd%20like%20to,opt%2Dout%20at%20any%20time.&text=Active%20memberships%20page-,Select%20Update%20next%20to%20the%20creator%20who%20includes%20exclusive%20merch,not%20to%20receive%20benefits%20option. 2) Is your shipping address up to date? You can check this in your profiles. As an Elite, you get complimentary copies of each new piece of public store merch. To get these, you need to use the free merch coupons and order through out store. This post details how to get the Elite codes with our handy-dandy Elite tool: https://www.patreon.com/posts/launching-our-to-66948367 If you have trouble with stuff, we recommend please sending us a message. That's the fastest way to get help! Comments are difficult to get notifications for.

Ashley Nicollette

The first rounds should have been shipped and sent out beginning Nov 15. It happens three months *after* we post about it! We have a couple of questions to help troubleshoot missing merch: 1) Have you opted out of physical merch on Patreon? You can check it by reading this guide: https://support.patreon.com/hc/en-us/articles/360021279652-Claim-my-exclusive-Patreon-merch-from-a-creator#:~:text=If%20you'd%20like%20to,opt%2Dout%20at%20any%20time.&text=Active%20memberships%20page-,Select%20Update%20next%20to%20the%20creator%20who%20includes%20exclusive%20merch,not%20to%20receive%20benefits%20option. 2) Is your shipping address up to date? You can check this in your profiles. If your merch is still missing, please send us a message. That's the fastest way to get help! Comments are difficult to get notifications for.

Ashley Nicollette

The first rounds should have been shipped and sent out beginning Nov 15. It happens three months *after* we post about it! We have a couple of questions to help troubleshoot missing merch: 1) Have you opted out of physical merch on Patreon? You can check it by reading this guide: https://support.patreon.com/hc/en-us/articles/360021279652-Claim-my-exclusive-Patreon-merch-from-a-creator#:~:text=If%20you'd%20like%20to,opt%2Dout%20at%20any%20time.&text=Active%20memberships%20page-,Select%20Update%20next%20to%20the%20creator%20who%20includes%20exclusive%20merch,not%20to%20receive%20benefits%20option. 2) Is your shipping address up to date? You can check this in your profiles. If your merch is still missing, please send us a message. That's the fastest way to get help! Comments are difficult to get notifications for.

Ashley Nicollette

The first rounds should have been shipped and sent out beginning Nov 15. It happens three months *after* we post about it! We have a couple of questions to help troubleshoot missing merch: 1) Have you opted out of physical merch on Patreon? You can check it by reading this guide: https://support.patreon.com/hc/en-us/articles/360021279652-Claim-my-exclusive-Patreon-merch-from-a-creator#:~:text=If%20you'd%20like%20to,opt%2Dout%20at%20any%20time.&text=Active%20memberships%20page-,Select%20Update%20next%20to%20the%20creator%20who%20includes%20exclusive%20merch,not%20to%20receive%20benefits%20option. 2) Is your shipping address up to date? You can check this in your profiles. If your merch is still missing, please send us a message. That's the fastest way to get help! Comments are difficult to get notifications for.

mateo P

Woah just by subbing we get this? How ? The app doesnt have my address does it?

Ashley Nicollette

Yes, as long as you're a Touring member for three consecutive months. If you go into your profile settings, you can enter your physical address! If you don't want it, or don't enter your address, you'll be considered as "opting out"

ChaplainGumdrop

Think I missed this one. I just realized I had my old address on file til now.

Ashley Nicollette

Oh no! Well, make sure your address is updated for your future merch drops. As for the mug, it was probably delivered. You should reach out to Patreon's Merch team to see if they can track it down or get you a replacement. You can contact them with this form: https://support.patreon.com/hc/en-us/requests/new?ticket_form_id=12863836871949 Let us know how it goes in a message if you still need help. We may be able to escalate it to our contacts.

Anonymous

This is so amazing! Definitely going to up my pledge even though I have no more room for coffee cups. What's the possibility that this will be offered as a t-shirt? I want to represent in public! :D

Anonymous

When does it send out?

Anonymous

FYI - I’m open to trading whips at my Venmo code .

Anonymous

Thank you daddy

Anonymous

Should I have gotten this already? It's been about 6 weeks.

Samantha Baranitsky

I have not gotten this yet? Am I being punished?

Anonymous

I haven't received mine either! Hope it is just a mail thing 🤣

Anonymous

Yeah!! Just signed up again, excited to get this!