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Question about Pre-Supported Minis (Patreon)

Published:
2020-04-03 00:45:46
Imported:
2022-05

Content

Hey guys, lately I've been getting requests and questions about pre-supporting our models. 

As some of you may remember, we did this in the past, over a year ago. And most users were not even using them. That's why we stopped. 

It does represent extra work and it's not our area of expertise, so we're thinking very carefully about how to implement this step to our workflow while providing great quality on supported files. 

Times have changed and a lot of new supporters have joined. So we're all ears and would like to know your opinions about this topic. 

I'll add some options to the poll, please select the ones that are true for you. 


If you want to add anything else, please comment on it in this post. As always, I'll try to go through all the comments and respond. 

Thanks!

Comments

jay shires

The be fair, the first models I'm putting up on market are the models I can get tested the fastest. I currently have something like 300 or 400 files to support and test print right now. That means artist who are doing pre-supports only require a test print to make sure everything is cool and once confirmed then I switch to merch tier. Those who do not offer pre-supports require a lot more time which means I hold on merchant until I can start testing their models.

Nick Adams

I like pre-supported files for resin printing, and I like them to be in the Greg K / AG style. My biggest concern is a flawless model after removing supports, to either have zero pitting or have it be well hidden. To me that has made the AG tier very worthwhile, it's priced about right, and it doesn't take away from their team's modeling efforts and quality. I have multiple different kinds of resin printers and the AG pre-supported files work great as long as the resin/printer settings are dialed in. If you have enough interest to make a tier for it, and someone to do it that does a great job like Greg or the many other people out there that can support as well as him, I would definitely back it. I would not be interested in getting pre-supported models for free, if it means taking away any time/ resources from you all as modelers.

Anonymous

I think presupported files are valuable but not as valuable as the sculpt, you should spend your time on the amazing sculpts, but maybe there's a way for the community you have to share their supported files. i can think of two ways to do this that leave you in control. those of us who are good at supports could share them with you to be put in an additional folder on the sets before the month ends. alternatively if there's a member who is really good, maybe have them make supports for a higher price and you split the money with them and can still focus on sculpts.

Anonymous

I think you should be able to purchase a pre-supported month a-la-carte without having to change tiers. I would consider paying for pre-supported as an addon, but not on a recurring monthly basis. Maybe a month here or there depending on the complexity and texture of the sculpts.

ThatGuyOverThere

Also, you might get a lot more supporters to join if supported versions where just part of the general release pack. I think this is only viable if you're printing your own work, and have gone through the hassle of support placement already, and then why not share that out? I do like the idea of encouraging supporters to be able to upload supported versions for this community, just not sure how that would work, seems like a lot of folder and rights management.

Anonymous

Considering I only have FDM and there is no chance of a resin printer any time in the near future I don't really see the point for myself. I can see if you are a resin printer though that it would be nice.

Jason DeGonia

the problem with pre supoorted minis for me, is what software they use to support and save. another patreon saves with chitubox file, and my slicer is use wont convert those files. so i prefer to do my own supports so i dont have to mess with zip files and changing them around or figuring out how to make them work with my printer or slicer!

Atlas Games and Design

So official word is all early tiers are forced to give up their tier to join the $16 presupported tier. Meaning all the early supporters get scewed and have to pay much more then what they where to get the presupported files. As an original backer locked in at $1 that means I have to pay $15 more to get presupported files. Really feels like punishing the people who supported and helped build the brand. You can keep your nice discount or pay 16x more to get the presupported files. I would have paid 3 more. I won't pay $15 more. I will continue to support my own and a little bitter about the whole thing now. Just like I was with AG. 😪

castnplay
>>34866087

Atlas, you're not being screwed AT ALL, nor being forced to change tiers. You have been getting all of our sculpts for $1 a month since the very beginning and things will stay that way, not planning on ever-changing that for early patrons. (That has always been the promise) $1 for over 50 models every single month is not punishing you. At all. Please understand that for $4 we can not provide ALL the models + ALL of the pre-supported files. I understand that is what you want, but that's not the offer. And you're not being forced to give up your tier. I usually don't respond to this kind of comment but now it just feels like you're trying to complain and manipulate just to get people mad over this, even after we discussed this privately. You're ignoring the fact that the original price and models you were promised and models have been delivered every single month since you joined. Nothing has changed for your tier and you're acting as if we're taking something away from you. I really hope you can understand this.

Atlas Games and Design
>>34866087

Does not change that fact that if I want presupported I have to pay $15 more and give up my current tier. If I don like it I'm locked into that tier as well.

Atlas Games and Design
>>34866087

You could take a poll of all of you founding members and I'm sure all of us would pay 3 to cover costs more bc we believe in you. 15 is to much. I'm locked in in a budget per month. I've voice my opinion and shared your stuff countless times bc you have been great, I love your work. This time I feel you let us founding members down. And is not wrong to express that. Just like I told AG they where messing up. Now they are taking about lowering the cost to get more people in the tier. For most people that came to your patron this is a great move and I'm happy you made it affordable. Just a few of us it's not an option bc of the way you structured it

Anonymous

Share your resin or FDM support files, settings, and a pic, That is what Mini Monster Mayhem is doing.

Ryan Scherer
>>34866087

The problem is you are looking at this new tier wrong. CnP isn't saying that they think all the cost in time and labor is worth $3 more to everyone's subscription, they are saying that to cover costs it will cost $16 per month. That just happens to be $3 more for the plebs (like me) who didn't get to support right away. The fact is you are getting a, frankly, absurd deal with 50 models for $1 a month. Now I agree with you that the pre-supported models tier is a bit steep (I think that about every one I've seen from various Patrons like AG) and thus I will not be upping my subscription. But CnP have every right to charge what they believe is fair for the labor and time that goes into it and it appears they believe that price is $16 a month (not +$3 from your subscription). Be considerate of the people who have saved you $12 a month every month and respect their decision. If you don't like it (like me) then don't pay for it. If, like you said, your budget doesn't allow for $16 dollars a month then $13 dollars would be either too much as well or cutting it close, so take into consideration the benefits you receive each month for backing early and let CnP make their own business decisions and let the community vote with their wallets. I'm all for public discourse for things like this, but the fact you messaged them privately, got an answer you didn't like, and then came here to try to get others to complain about it too is pretty messed up considering the benefits you receive each month. Edit: spelling and formatting.

Atlas Games and Design
>>34866087

They should have made that clear in their post instead of decivingly advertising it as a $3 increase to make them look good. And I have been very happy with them till this, literally bragging about them every chance could. Bc I joined and believed in them when we where getting only a few models and they where not all great. But I liked the style, and I liked the artists. Countless posts on forms and posts. They create a poll and overwhelmingly people said they wanted them but would not pay. I also left a long comment there explaining my opinion on them and how I thought AG messed up by charging almost double for the presupports. So I'm the bad guy bc I messaged them first and then told everyone the result and my opinion of the topic? Are you saying people should not know? There are many people asking how this effects other early tiers as CnP has raised their price several times and locked those people into those tiers while crating new ones. So I'm not the only one with this question or issue. IDC. I chewed out AG for over 50 comments in an argument over this on FB. I felt I was being gentle about this one bc I like castnplay a lot more. 100% fact they made the presupported tier and chose not to give acomidations to early supporters at multiple levels to increase income. To force people out of those old tiers if they want them and they can't go back. I would rather create a new patreon account and buy a month pack that I really don't want to support myself then give up my discount that was a reward for backing them in their early days. Literally I'm in the first 10 people if I remember right. When they do good I brag when they do something I dont agree with I will complain and will continue to do so if they do some thing else I don't agree with. Offering something i want but telling me it's 16x more expensive and you will be locked into that new tier does not seem well thought out if you ask me. And as I said before would have paid more but I can't pay $15 more. I've already dedicated my money to other artists. So now I would have to cut other artists who I like to be able to give more to CNP. What ever I'm over this have a great day and be safe

Anonymous
>>34866087

I'm with Atlas there. It's not, that it's not worth the 16$ a month, it really is. But for me patreon was always something else than a selling platform, of course it is, but it was more of a supporting platform for me. I'm also one of the first supporters who had the luck to get into the 1$ tier and even if all of those patreons would stop supporting, who cares? Those numbers are of no interest at a patron-count Cast n Play already has. If the day-one supporters want to be up to date with what cast n play offers they have to pay 15 times more as they where before and not 0.25 times more. It's not about the money, as I already said the price is more than reasonable, it's about the appreciation of the people who where supporting cast n play from the beginning. I don't want to complain, and I am staying at my supporting level I currently am, I just want to explain why the early supporters don't feel appreciated for supporting you since the beginning. This patreon is a business and getting people from cheap tiers into more expensive tiers, with offers like that, got part of it. I understand that, I accept that, but I do not like it.

Anonymous
>>34866087

And I do not want to get people mad about that, business is business.

Anonymous

I mean...I'm new here and I happily paid 16$ for pre-supported minis and all the fixins.... so... Keep up the good work, thanks for supporting the hobby, and can't wait to get these guys printed!

Dalton Stewart

you know, I voted that I wouldn't pay more for presupported.. i'm willing to pay the $3 extra honestly. I was expecting a jump like some other patreons that would nearly double the pledge. that said, $3 more for everything pre supported? take my money

Anonymous

I recently added an Anycubic Photon to my 6 Ender 3 pro's. Supports are wrecking me, and I'm about to give it up. I've looked for pre-supported files, there aren't many. Going to give them a go today. Thanks! :)

castnplay
>>36146422

Let me know how it went :) Feel free to join our Discord if you need any help getting perfect prints. Feel free to tag AlexZaragoza, Yeesic or Velkhan