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We have some issues with Patreon payments getting delayed resulting in some people losing supporter rewards this morning.

Please make sure you have your payment info properly set up.

If you don't have supporter rewards, check if it comes back if you reload the game.

If you ended up deleting your ponies because of loosing patreon reward, please let me know and I'll restore them for you.

Comments

Anonymous

i broke it,,,,

Anonymous

its been like 40 minuets and my supporter hasnt come , ,,

Anonymous

Aggie how would I check if Im still a Patron? I know it may be a weird question but, Im confused.

Anonymous

lol I was broke yesterday, glad I got paid today, it seems that everything is fine with my supporter stuff thank god.

Anonymous

i reloaded and i didnt get my star thingy--

Anonymous

how do you know if it worked?

ponytownteam

You'll have star icon next to your name in top left corner of the page, be sure to connect Patreon account to your Pony Town account, here's how to do it: <a href="https://www.patreon.com/posts/how-to-connect-17356112">https://www.patreon.com/posts/how-to-connect-17356112</a>

Anonymous

ive waited about almost 20 minutes now and it still hasnt shown the star or supporter details at all yet

ponytownteam

There was an issue with updating patron data, you'll have the rewards active after you refresh the page. Sorry for the delay.

Anonymous

Could I suggest adding Crowns? It would be nice for princesses.

Anonymous

Is this still an Issue??

Anonymous

so whens flying gonna be added or lay?

Anonymous

I have reloaded and waiting over 20 minutes and still my rewards have not gone onto pt

Anonymous

Im not frauding, I signed in my real card like always but thing is im new to patreon still! I would never fraud im not like that..... And Idk whats wrong

Anonymous

I love the test sever

Anonymous

server*

Anonymous

it says I have tier one but I bought tier 2

ponytownteam

It may take around 10 minutes to updated the information and then you need to refresh the page

Anonymous

Can we have swimming animations flying animations and magic animations please?

Anonymous

People won’t stop asking me to tell you to add them

Anonymous

Agamnentzar me and a friend are working rlly hard on the test server rn XD

Anonymous

Agamnentzar look of the test server

Anonymous

This happen to me earlier today I was playing ponytown and all of a sudden i reload and my supporter thing is gone. It says I still have it here, but not on pt. I keep refreshing but it won't come back. If this can be fix thank youu also love the game

Anonymous

Hey sorry to bother you but I've been waiting for about an hour for my rewards to come in. I kept refreshing and nothing has been happening, if theres a way to fix this id greatly appreciate it ^^ Also just to clarify, no I am not a fraud and I've paid for a 2nd tier because I love this game and its devolopment! Thank you ^^.

Anonymous

E to ,-_-,

Anonymous

Yeah me too ermm can you fix that plz ^^

Anonymous

WAIT-..no nvm I got it hehe sorry

Anonymous

i had got the tier 3 and its saying i dont have it idk what to do

Anonymous

hEY uh i got the teir 1 and uh it might be declined? do I wAit--

ponytownteam

It shows you paid, do you mean it doesn't show in the game ? In that case make sure you connected your patreon to Pony Town like described here: <a href="https://www.patreon.com/posts/how-to-connect-17356112">https://www.patreon.com/posts/how-to-connect-17356112</a>

Anonymous

I Bought Teir 2

Anonymous

&amp; It Didn’t Show, It’s Been About 5 Hours

ponytownteam

It seems you removed your patreon account from Pony Town, I restored it, it should be good now