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Hey everyone, I've been noticing that people's comments have been disappearing. Someone mentioned it once before but I thought it could have been a small glitch or something but now it's becoming more frequent and I don't know why its happening. Is it just my page or is this a common occurrence among other pages too? I discovered that I'm able to delete comments but can other people delete others' comments?? Just to let everyone know I haven't deleted a single comment since this page started, I enjoy reading comments unless I sense it to be spoilery then I stop and save it for another time. Usually the comments are gone before I even get to read them so that kinda sucks. So yeah just wondering! 

Comments

KT

It's not just your page. What happens to me is they'll disappear right when I submit them, there isn't a delay. I copy all of my comments before submitting them now just in case.

Miah

It's not just your page. This has been happening for awhile. As KT said, it seems to happen when hitting submit.

Christine

Yes, noticed the same thing as KT and Miah.

Alexis Cardarella

I haven’t noticed people’s comment disappearing BUT I have noticed the newest comment being either cut off or not showing.. like I can see that they posted but not what they posted.

Alexis Cardarella

Like I’m looking at my previous comment right now- all I see is “disappearing BUT I have noticed the n” 🤔

Becky Howell

I’ve noticed it here and on ASR so it’s definitely not just your page.

Anonymous

Same here. Though I think ASR is having it a bit worse, so I think that may be just in shear numbers at a single moment.

UTU49

Weird. Here's my report. It's never happened to my comments that I have noticed. I've seen several people mention it happening to them. Someone wondered if it might be LONG posts that tend to get "lost". I rarely leave really long posts on Patreon, so maybe that's consistent with the long posts getting lost. I'll go check Liam's vids.

Anonymous

There are a few posts on Reddit about this issue. It appears to be a case of an overzealous automated spam filter and seems to affect people who post frequently, in length or multiple times in succession. Some people have said that they have been able to resolve it by submitting a support ticket in Patreon's Help Center.

Bellatronics

This has happened to my posts a lot. So I googled about it and found what ElectricMonk did. As you know Van, I can be extremely wordy and my comments get long. It seems to be the long ones that disappear. Or, if I split the post into 2 or 3 parts - then they disappear as they are 'multiple posts'. I only just found out about this being due to an overzealous spam filter. I need to contact Patreon about it, but was too knackered the other day when I found out the info. From the Reddit and other info I found though, I am unsure if I have to contact Patreon about every long or multiple post that disappears - or if they can flag my account as being 'genuine person who rambles a lot' LOL It's quite annoying and impractical, as surely the point of the comment area is for followers to discuss things & chat with the creator, and if it's fandom geeking out stuff, sometimes that is gonna get long and have multiple posts in a conversation. It seems very anti-communication and to the detriment of Patreons. I also don't know any other website with this problem where posts disappear!!

Tony Tenser

I'm glad to hear its a technical hitch and not censoring- though I sincerely doubted you'd be editing things, Van! I got a bit defensive about the character of Riley the other day as i get bit tired of the what I feel is unnecessary hate he draws in fandom - when other characters- even beloved ones- are not perfect. So i went a bit to town in a long post and shame it got lost. I will try and persevere if it happens in the future. Thanks for posting on this subject, Van.

UTU49

'genuine person who rambles a lot' That sounds like you. (not in a bad way.)

UTU49

Another thought. I sometimes reply to myself, and I don't think I've ever had a comment deleted... so that might be worth a try. So here's Patreon's philosophy: 1. If u post long comments, u might be up to no good. 2. If u comment 2 or 3 times, u might be up to no good. 3. If u talk to yourself, u are probly ok.

Anonymous

testing....

Anonymous

testing 2....

Anonymous

testing 3.....

Anonymous

Testing

Anonymous

😂 at the tests

Anonymous

Test...