Club PA Stadium Cups/EU/UK Updates (Patreon)
Content
Hey folks!
We've had a number of questions lately about some of our rewards, and we wanted to update everyone at once and give some timeframes.
First off: The Club PA Stadium Cups. We've collected the names and emails of everyone eligible for the Stadium Cups (that would be everyone subscribed to the Merch tier as of July 10th). Emails with instructions on how to redeem these will go out by the end of next week, and the cups themselves will likely ship out in August at the latest.
We've delayed the emails for this, as we're currently testing a hopefully less confusing system to make sure everyone who wants a cup can get one, with limited hassle on your end, and we want to make sure we have it right before we send it to you. We're also ordering a few more cups, which will also delay things a bit.
Now, here's an update on orders to the EU and UK. The initial survey that we sent out asking for information did not ask for all of the information we needed to ship these items, so our fulfillment team was not able to ship these items out. You should have or will soon receive a new email with a request for this information, and once we have it, we'll ship your merch out ASAP. We were also waiting on some restocks of some of the merch, which we now have received in stock.
If you have any further questions, please reach out to us here. The best place to do so is to send us a message here on Patreon, or to send an email directly to jdevrieze@penny-arcade.com.