Ticket CEO describes the current landscape (Patreon)

 I spoke to a ticketing specialist, who thinks that initially the world will be gun-shy about attending events initially. They're seeing events like Spartan Race and activity based-companies still do well, because people are anticipating getting out after all of this. Ticketing companies had to hold on and put clauses to not pay out clients because of the risk of charge backs and refunds. There are possibilities that promoters wouldn't want to refund ticket holders, and the ticket companies would have been left holding the bag. There are other ticketing companies (like TicketSocket) who give promoters access to their own funds, which allows for refunds, or deferments, postponements and the like.