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My Instagram account got banned because I used (without knowing it was against the rules) an external app to upload photos to Instagram from the PC.

I tried contacting Instagram, but I fear I won't recover my account.

If you could help me sending a message to Instagram support (you must have an Instagram account for that), I would be really thankful for that.

These are the steps:

  1. Press in the three horizontal lines in the top right of the screen.
  2. Press in Settings
  3. Press in Help
  4. Press in Report a Problem
  5. Press in Report a Problem (again)
  6. Copy the next and press send:

Hello,

I am a follower of Irene, the owner of the Instagram account

@ladyhildekraken .

She had her account disabled because she used, without knowing that she

could not, an application to publish on Instagram from her PC.

Now she already knows that she can't use those kinds of apps and she

won't do it again.

She is very worried about not being able to get her account back.

Irene is a digital illustrator, and she works doing digital paintings.

She uses Instagram to upload her finished drawings, sketches, and

tutorials on how she makes them.

This is her official portfolio: https://www.artstation.com/ladykraken

She also has a Facebook account where she follows the rules.

Please help her get her Instagram account back.

Thank you.

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