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Just a heads up to my Patrons (Patreon)

Published:
2018-08-02 05:20:23
Imported:
2021-07

Content

For some reason this month Patreon is having problems processing peoples pledges? Every month there will be one or two people who for various reasons their pledge doesn't go through. This month it is to the tune of a couple hundred dollars? And many of these are good solid patrons, clients, and friends  who I have known for years.  Any ideas what's happening?

Comments

KLiu

I know one artist on patron saw something like 30% of their regular patrons get declined today. I haven't yet heard a concrete reason behind it.

Cult of Dust

From what I've seen, Patreon charges came through as international charges this time. Which triggers fraud detection causing it to be declined and the customer has to tell the bank it's legit then run the transaction again. Happened to me and it worked fine the second try.

Karl Maurer

I had to tell the bank mine was legit... and I go look at payment types here and it showed the payment type I was using as 'expired'... so I have moved it to a different payment type. Sorry if this caused problems, hopefully what I did will correct that in my case. And yes, it came through as an international charge, which is why my bank thought it might be fraud.

BaronEngel
>>14320106

I was pretty sure it wasn't the fault of my patrons but something in the system. This international charge thing seems odd though. Really can't blame the banks for being suspicious.

DocSpit

So, looking back, it looks like Patreon has been showing up as a recurring payment; except this month it was denoted for me as a one-time purchase. This probably caused issues for some people's banks too, as 'recurring' charges are generally never flagged as suspicious. A 'one time' purchase from a 'new' internet merchant probably tripped a few automated security stop-gaps at some banks.

MishaFox

I am sure in was Patreon. For some reason it bounced my one payment method but took a different one.

Caerdwyn

I had to delete and re-add.

Dark Forge

I had to press retry a couple of times in the payment page for Patreon to retake my payment

Death Light Productions

My payment went through just fine... so I don't know why it's not showing up on your end

McClaw

Mine looks okay from the Patreon end. I'll check the other end later.

Thwaitesy

Looks like mine went through

Silent Kosmos

So, here is what happened, Patreon apparently moved their headquarters to the UK to avoid problems with new US laws, which means it's now charging, or trying to charge from oversees, well, at least if you're from the US, and your banks see this "new" charge as a potential fraud so they deny it, now you have to tell them it's okay to let Patreon charge you.

BaronEngel
>>14338048

That's more or less what I had heard as well. Kind of wish they'd informed folks in advance that this might happen.

Anonymous

I just joined a couple of weeks ago, and checked to see that it shows COMPLETE here under the latest transaction, so assume it went through... (?)

BaronEngel
>>14369145

You are just fine. As of this morning everyone of my patron pledges appears to have been processed or is in the process.

McClaw
>>14332490

The PayPal end doesn't show anything unusual, not even an "international" tag.