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Having trouble getting your reward in game?

1) Head to the game and go to the My Account > Providers page;
2) Connect your Patreon account to the game;
3) Wait for your reward to sync in to the game (can take up to 60 minutes);

Please note that rewards for upcoming months will automatically be synced on the 6th of the month.

When will I receive my login credentials for my platinum playtesting account?
 

These accounts are created manually, we aim to deliver your login details to your Patreon inbox within 72 hours. Can't find your login details? Feel free to mail us at support@furrybeachclub.com.

You can reactivate your pledge during the month in which you pledged without any additional costs.

Hope this helps!

Comments

Wilkins Rojas

didnt get my reward in game and its been more then an hour

furrybeachclub

Hello, can you double check your account? It seems the reward synced in on 2023-03-15 23:30:01 (Central EU Timezone).

Eternal Sorrow

Its been longer than 4 hours and I still haven’t gotten anythin on my acc

furrybeachclub

Hello, your reward seems to have synced in a few days ago (2023-10-28 09:05:01 Central EU Timezone).

furrybeachclub

Hello, please take a look at the game account that was connected to your other email on the 28th (t**hunter***6@gmail.com). Email address was masked for privacy purposes. I have confirmed that your reward did arrive on the listed account.

Mr Sinister

I haven't got my rewards and it's been hours

Max Archangel

I can't sign up with my patreon account

furrybeachclub

Hello, It looks like your reward synced in on the 18th of December. I'm unsure what issue you are facing, but if you have login issues then please reach out to us via email at support@furrybeachclub.com. Hope this helps.

Deangelo (edited)

Comment edits

2024-01-13 01:59:53 I still didn't get my reward
2024-01-06 02:44:23

Patricio

Tienen que sincronizar la cuenta sin que la página este traducida

furrybeachclub

Hello, Based on our data your reward arrived a few days before posting on here. Perhaps you have multiple game accounts and logged in on the wrong one. If you still have trouble finding your reward please feel free to send us a email at support@furrybeachclub.com.

Ixreth Mosy

didnt get my reward, its been more then an hour

furrybeachclub

Hello, It looks like your pledge was not registered in the Patreon API. Please try to cancel and select the same membership tier again before the end of the month and follow the steps in this post. In rare cases we see encounter this glitch however restarting the membership has always fixed this problem so far.

JasonVG

didnt get my reward,its been more then a hour please help

Mika Wendler

is ther away to pay coins with pay plal

Emperor Tenju

Can I ask, if it possible to receive the member reward in all three games once I bought it?

Josh Flanagan

have yet to get my vip pass/coins after i paid and synced the game and my patreon account

furrybeachclub

Hello, Patreon indicates that your current tier is set to free. Please make sure that you remain on the intended tier until your receive your in game reward before downgrading. You can reactivate your tier via www.patreon.com/pledges without additional costs as long as it is done before the end of the done. Once on this tier and while you have your game account connected to Patreon then your reward should sync in within 60 minutes.

Anonymous

I did what it said to do in the video and still nothing over 48h later please help and fix this

furrybeachclub

Hello, I have checked but your currency is still set to GBP. Please change your currency to USD at the bottom of Patreon and then resync it to your pledge by following step 1 - 3. Once you resave it it should sync the USD currency to the pledge. Hope this helps.