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On The Phone With Dell (Patreon)

Published:
2023-04-19 19:06:40
Imported:
2023-11

Content

I got my computer back; plugged it in and . . . wait for it . . .


Dell didn't fix the problem! They just replaced the Mother Board (AGAIN!) and sent it back.


I'm on the phone with Dell now.

Comments

SinisterSh0t

no way.... this is insane.

Scorpio69Art
>>106714708

Because I don't trust easily, I wrote a painstakingly detailed account of what was wrong and clearly highlighted the CPU throttling issue as the main problem. I didn't want any excuse that the tech didn't know what the problem was. I'm glad I did this, because Dell first tried to claim that maybe their experts weren't told what the issue was. I find it truly dumbfounding that a qualified tech wouldn't check the CPU speed before declaring it fixed and sending it back; and yet here we are.