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Hello everyone (. ^ u^.)/

Due to some problems that patreon has been happening, I got an email giving me some recommendations to share with you in case any problem arises.

The recommendations to take are these:

  • If their bank suspects that the Patreon payment is fraudulent, to pattern can call up their bank to confirm the payment is theirs and genuine.
  • If their payment failed, they can follow these steps or switch to a different payment method.
  • If they are seeing an international processing fee, they can switch their pledge to a different bank that does not charge for international payments.
  • They can reach out to the Patreon support team to get account specific help.

Here's what we'll be doing (Patreon Team):

  • We'll reach out via email to any patron who receives a "declined" payment with info on what they can do and how.
  • We will continue Patreon's proactive practice of retrying payments throughout the month.

Comments

Rich El

I had a problem because patreon try to take money from my PayPal and I didn't have there, I paid by credit card there I have to pay