Declined Charges (Patreon)

Just some a bit of news from Patreon regarding the payment issues they had last month. 

Since they changed over the payment processing for adult content creators to a UK bank, we might run into some issues like last time for declined charges. This is what they gave me to share with you in case this happens to you this time.

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If your patrons are having any trouble, here’s what they can do:

1. If their bank suspects that the Patreon payment is fraudulent, a patron can call up their bank to confirm the payment is theirs and genuine.
2. If their payment failed, they can follow these steps or switch to a different payment method.
3. If they are seeing an international processing fee, they can switch their pledge to a different bank that doesn’t charge for international payments.
4. They can reach out to the Patreon support team to get account specific help.

Here’s what we’ll be doing:

1. We’ll reach out via email to any patron who receives a “declined” payment with info on what they can do and how.
2. We will continue Patreon’s proactive practice of retrying payments throughout the month.

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Thank you all again for your continued support! :)